A typical customer goes through four steps in the purchase process: brand awareness, product knowledge, purchase, and post-sale service.

Name: A typical customer goes through four steps in the purchase process: brand awareness, product knowledge, purchase, and post-sale service.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

These four steps are commonly known as the consumer decision-making process and represent the stages that a customer typically goes through when making a purchase.

A Typical Customer Goes Through Four Steps in the Purchase