The nurse manager is discussing an error that occurred with a nurse and is using the person approach to human error if the manager makes which statement?

Question

Quizplus · Accepted Answer

Asking "Didn't you learn to do this procedure in school?" is a blame-oriented question that focuses on the individual nurse's competence. This is an example of the person approach to human error, which places blame on individuals rather than examining the system factors that may have contributed to the error. The other options (A, B, and C) are examples of the system approach to human error, which seeks to understand the environmental and organizational factors that may have contributed to the error, rather than blaming the individual nurse.

The Nurse Manager Is Discussing an Error That Occurred with a Nurse