The Nurse Leader Took Over a Dysfunctional Nursing Unit That

The nurse leader took over a dysfunctional nursing unit that included staff members who had difficulty getting along with each other and used reflective thinking to produce what result?

A) All of the staff get along with each other.
B) The nursing unit runs at peak efficiency.
C) There is no longer any turnover of staff.
D) The nursing staff are more trusting of each other.