Sample observations of a claims processor made over a 160-hour work month reveal that the worker produced a total of 384 completed claims forms.The performance rating was 80%.The worker was idle 20% of the time (so that idle time should be subtracted from the total time when computing the average observed time).The allowance factor is 8%.What is the normal time per unit?
A)0.42 minutes
B)16.0 minutes
C)17.4 minutes
D)20.0 minutes
E)21.7 minutes

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The Answer of Sample observations of a claims processor made over a 160-hour work month reveal that the worker produced a total of 384 completed claims forms.The performance rating was 80%.The worker was idle 20% of the time (so that idle time should be subtracted from the total time when computing the average observed time).The allowance factor is 8%.What is the normal time per unit?
A)0.42 minutes
B)16.0 minutes
C)17.4 minutes
D)20.0 minutes
E)21.7 minutes

Sample Observations of a Claims Processor Made Over a 160-Hour