Which of the following is NOT a service design technique used to increase service efficiency?
A) increase customer interaction
B) delay customization
C) automation
D) modularization
E) limit the options

Question

Quizplus · Accepted Answer

Increasing customer interaction is not a service design technique used to increase service efficiency. It may improve the quality of service, but it can also slow down the service process and reduce efficiency. The other options, including delay customization, automation, modularization, and limiting options, are all techniques commonly used to increase service efficiency.

Which of the Following Is NOT a Service Design Technique