According to PCN analysis,service operations exist only within the area(s)of:
A)independent processing.
B)independent processing and surrogate interaction.
C)independent processing and direct interaction.
D)surrogate interaction and direct interaction.
E)independent processing,surrogate interaction,and direct interaction.

Question

Quizplus · Accepted Answer

Service operations exist within the areas of surrogate interaction and direct interaction, where there is interaction between the service provider and the customer, either indirectly or directly.

According to PCN Analysis,service Operations Exist Only Within the Area(s)of