Table 14.12
The management of an insurance company monitors the number of mistakes made by telephone service representatives for a company they have subcontracted with.The number of mistakes for the past several months appears in this table along with forecasts for errors made with three different forecasting techniques.The column labeled Exponential was created using exponential smoothing with an alpha of 0.30.The column labeled MA is forecast using a moving average of three periods.The column labeled WMA uses a 3-month weighted moving average with weights of 0.65,0.25,and 0.10 for the most-to-least recent months.

-Using Table 14.12,what is the order of the forecasting techniques from most accurate to least accurate based on their errors for months 6-10?
A) exponential smoothing,weighted moving average,moving average
B) exponential smoothing,moving average,weighted moving average
C) moving average,exponential smoothing,weighted moving average
D) weighted moving average,moving average,exponential smoothing
Correct Answer:
Verified
Q2: A systematic increase or decrease in the
Q110: Table 8.7
A sales manager wants to forecast
Q112: Table 14.11
A sales manager wants to forecast
Q113: Table 14.11
A sales manager wants to forecast
Q114: Table 14.9 Q115: Table 14.10 Q116: Table 14.11 Q118: Table 14.10 Q120: Table 14.10 Q122: Which word best describes forecasting?
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TOMBOW is a small manufacturer of
A sales manager wants to forecast
TOMBOW is a small manufacturer of
TOMBOW is a small manufacturer of
A)quantitative
B)process
C)resource
D)managerial
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