Ed Deadbeat races to the Bursar's Office on the first day of class and notes that the line is four students long. Ed figures that the wait will be at least ten minutes and, having better uses of his time, he decides to proceed to the next item on his to-do list. Ed's behavior is best described as:

Question

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Ed's behavior is best described as balking, which occurs when a potential customer decides against joining a queue after seeing its length or the expected wait time. In this scenario, Ed decides not to join the line at the Bursar's Office after assessing the wait would be too long for his liking.

Ed Deadbeat Races to the Bursar's Office on the First