An operations manager organizes a process improvement team and the resulting process has a lower mean (µ).Which statement is the best description of this change?
A)Arrival rate has fallen.
B)There are fewer phases in the new system.
C)Interarrival time has fallen.
D)Server efficiency has improved.

Question

Quizplus · Accepted Answer

A lower mean (µ) signifies an improvement in the process efficiency, which in turn points towards an improvement in server efficiency. Option A, B, and C do not necessarily reflect an improvement in process efficiency.

An Operations Manager Organizes a Process Improvement Team and the Resulting