Which one of the following statements concerning process management is best?
A) Process management is a short-term decision,and thus it has a tactical rather than a strategic focus.
B) Process changes should be made only when introducing new products or services.
C) The variable underlying all four major process decisions is volume.
D) A company's operations strategy is the primary output of its major process decisions.
Correct Answer:
Verified
Q1: Back offices typically emphasize:
A)low cost operations and
Q2: Field service representatives are classified as a:
A)back
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