An operations manager organizes a process improvement team and the resulting process has a lower mean (µ).Which statement is the BEST description of this change?

Question

Quizplus · Accepted Answer

Lowering the mean would indicate an improvement in server efficiency, meaning that the process is able to handle more customers in less time, resulting in a faster service time. The other options (A, B, and C) do not have a direct correlation with a lowered mean.

An Operations Manager Organizes a Process Improvement Team and the Resulting