Table 1.1
You are the Production Manager for the toy manufacturing process at the ABC Company.
-Use the information provided in Table 1.1.An example of an external customer is:
A)the lumber company.
B)the Receiving Department at ABC.
C)the Shipping Department at ABC.
D)the toy store at the mall.

Question

Table 1.1
You are the Production Manager for the toy manufacturing process at the ABC Company. 
-Use the information provided in Table 1.1.An example of an external customer is:
A)the lumber company. 
B)the Receiving Department at ABC. 
C)the Shipping Department at ABC. 
D)the toy store at the mall.

Quizplus · Accepted Answer

The toy store at the mall is an external customer because they are outside of the ABC Company and are the ultimate consumer of the toys being manufactured. The lumber company provides materials for the manufacturing process, and the Receiving and Shipping Departments are internal customers within the company.

Table 1.1 You Are the Production Manager for the Toy Manufacturing Process