Claudia is a salesperson with a major department store chain that is currently running a "secret coupon sale." The program allows the salesperson to randomly award a savings coupon to any shopper of the salesperson's choice.Who the salesperson chooses to award the coupon to is an
A)strategic decision.
B)tactical decision.
C)operational decision.
D)programmed decision.

Question

Quizplus · Accepted Answer

An operational decision involves day-to-day activities and is often made by lower-level management or employees, like a salesperson deciding which customer to give a coupon to.

Claudia Is a Salesperson with a Major Department Store Chain