Steve Kerr's proposed phenomenon,"the folly of rewarding A while hoping for B" is demonstrated by
A) a manager failing to acknowledge an employee who stayed after hours for one week to complete a report for an ill coworker.
B) a manager who fears his top sales person will leave if he criticizes him for being 15 minutes late every day.
C) a manager who promotes a subordinate known for his propensity to argue with his coworkers so that subordinate can be transferred to another department where an individual just retired.
D) rewarding a manager who orders the release of a shipment of manufactured parts with known defects to meet a deadline in spite of the company's highly advertised quality commitment.
Correct Answer:
Verified
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