If one million passengers pass through the St. Louis Airport with checked baggage each month, a successful Six Sigma program for baggage handling would result in how many passengers with misplaced luggage?
A) 3.4
B) 6.0
C) 34
D) 2700
E) 6 times the monthly standard deviation of passengers

Question

Quizplus · Accepted Answer

A successful Six Sigma program aims to have no more than 3.4 defects per million opportunities. In this case, the opportunity is each checked baggage, and the defect is misplaced luggage. Therefore, in one million passengers with checked baggage, a successful Six Sigma program would result in no more than 3.4 passengers with misplaced luggage.

If One Million Passengers Pass Through the St