Controlling the cost of labour in services involves quick response to consumer demand, on-call labour for unexpected demand, flexibility of labour for reallocation, and flexibility of hours or rate of output of individual workers.

Question

Quizplus · Accepted Answer

Controlling the cost of labour in services does involve quick response to consumer demand, on-call labour for unexpected demand, flexibility of labour for reallocation, and flexibility of hours or rate of output of individual workers.

Controlling the Cost of Labour in Services Involves Quick Response