In Learning from Experience: Isadore Sharp, founder of the Four Seasons Hotels and Resorts, knew that customer service would differentiate his hotels from others.

Name: In Learning from Experience: Isadore Sharp, founder of the Four Seasons Hotels and Resorts, knew that customer service would differentiate his hotels from others.
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The sentence clearly states that Isadore Sharp believed that customer service would set his hotels apart from others.

In Learning from Experience: Isadore Sharp, Founder of the Four