Chelsea enjoys her job at the retail store. Even though she isn't the manager, she is allowed to make decisions regarding returns and advises the warehouse when additional stock is needed. Which job characteristic does Chelsea enjoy?

Question

Quizplus · Accepted Answer

Autonomy refers to the degree to which an employee has control and discretion over their work and the ability to make decisions. In this case, Chelsea is able to make decisions regarding returns and advise the warehouse, indicating that she has a degree of autonomy in her job. Task significance and task identity refer to the importance and completion of a whole task or project, while job feedback refers to the information an employee receives about their performance.

Chelsea Enjoys Her Job at the Retail Store