When a secretarial employee is given the responsibility and signature authority to handle certain types of correspondence, the job is:
A) enriched.
B) enlarged.
C) horizontally loaded.
D) rotated.

Question

Quizplus · Accepted Answer

Enrichment refers to increasing the autonomy or decision-making power of an employee. Giving a secretarial employee responsibility and signature authority for certain types of correspondence increases their autonomy and decision-making power, which is an example of job enrichment.

When a Secretarial Employee Is Given the Responsibility and Signature