A conflict felt by middle managers where conflicting expectations are placed on the managers from their bosses and employees is termed as .
A) suboptimization conflict
B) control-autonomy conflict
C) role conflict
D) resource dependency conflict

Question

Quizplus · Accepted Answer

Role conflict is a situation where there is a clash between the expectations and demands placed on an individual in a particular role. In this case, middle managers experience conflicting expectations both from their bosses (who might expect them to focus on meeting targets and maximizing profits) and their employees (who might expect them to be more lenient and considerate towards them). This puts the middle managers in a difficult position of having to satisfy contradictory demands from different parties which can cause stress and workplace tensions.

A Conflict Felt by Middle Managers Where Conflicting Expectations Are