Alan Gilbert, music director of the New York Philharmonic, recognizes that his musicians have considerable experience playing classical music. While a director is expected to put his "brand" on the orchestra, Gilbert believes the "best" music is played when all musicians are able to "access their own points of view." During concerts, Gilbert gives the audience a chance to vote through text messages and choose the orchestra's encore piece. Which of the following does Gilbert use to motivate his musicians?

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Gilbert uses empowerment to motivate his musicians by allowing them to access their own points of view and allowing the audience to choose the encore piece through text messages, giving the musicians a chance to connect with the audience and feel that their opinions are valued.

Alan Gilbert, Music Director of the New York Philharmonic, Recognizes