The two major categories of "role stress" at work include:
A) lack of control and role overload.
B) role conflict and role ambiguity.
C) new technologies and role overload.
D) role overload and ethical conflict.

Question

Quizplus · Accepted Answer

The two major categories of role stress at work are role conflict and role ambiguity. Role conflict occurs when the expectations of different roles are incompatible, and employees feel torn between their obligations. Role ambiguity occurs when employees are unsure about what is expected of them in their roles, leading to confusion and stress. Lack of control, new technologies, role overload, and ethical conflict can all contribute to role stress but are not the two major categories.

The Two Major Categories of "Role Stress" at Work Include