Deck 10: Meetings As Forums for Problem Solving

Question 1

Which skill set requires the group to compare and contrast viewpoints, study an issue minutely, and see how it relates to the entire problem?

A) Analysis
B) Reasoning
C) Interpretation
D) Evaluation

Answer 1

A

Question 2

Which type of meeting setup gives sufficient space for the leader to roam around the room while conducting a discussion?

A) Satellite tables
B) Conference arrangement
C) U-shaped setup
D) Classroom arrangement

Answer 2

A

Question 3

Elmo wanted to take up a management certification program sponsored by his company, even though he was technical staff with a science background. He wanted to prove that he could do this despite his lack of management background. What is Elmo's goal referred to as?

A) Individual goal
B) Group goal
C) Organizational goal
D) Process goal

Answer 3

A

Question 4

The dimension where the productivity of the group decreases if the group members are not comfortable with each other is called ________ evaluation.

A) interpersonal
B) procedural
C) informational
D) individual

Question 5

Tony is a junior prosecutor. His senior prosecutor, Brent, suggested Tony and the paralegal borrow points from another case with a similar background. The reasoning Brent gave is that it is easier to convince the jurors, and the judge too will consider the ruling of that case, thereby increasing their chances of winning. What kind of reasoning did Brent give?

A) Comparative
B) Sign
C) Casual
D) Example

Question 6

Which type of goal describes the path for excellence of any company?

A) Organizational
B) Group
C) Process
D) Individual

Question 7

Which meeting setup has tables and chairs arranged in straight rows with a central aisle separating them?

A) Classroom
B) Auditorium
C) U-shaped
D) Conference

Question 8

An international project of a company was a huge success, and the revenue that the company earned exceeded their own expectations. The company decided to give bonuses to the group members. It was the responsibility of the program manager to evaluate the group members to find out how each of them helped the group to accomplish the task. What is this kind of evaluation called?

A) Individual
B) Interpersonal
C) Procedural
D) Informational

Question 9

A group of teenagers were discussing their plans for the weekend. One of the members suggested that as they play laser tag at the mall every weekend, they should try something different. Every member came up with a variety of ideas. Which step of the reflective thinking process should the group take to decide which activity is best for them?

A) Establish criteria.
B) Evaluate possible solutions.
C) Introduce the problem.
D) Define the problem.

Question 10

A food industry giant that specializes in pizzas decided to stop preparing single breads in a product they introduced a year ago. It brought down the sales of their signature pizza. The decision was taken considering the revenue generated by these two products over the year. Hence, the company thought there was an urgent need to realign their products without losing market share. What kind of reasoning ability did the company display, and how does that help?

A) Deductive reasoning; it helps to draw valid conclusions by relating truths to experiences.
B) Example reasoning; it helps to generalize by collecting specific cases.
C) Sign reasoning; it helps to draw conclusions from simple observations.
D) Comparative reasoning; it helps to compare two examples and give the reasoning that if it is true in the first case, it will be true in the second case as well.

Question 11

For an education board meeting that discusses a curriculum change, it is important that a copy of the proposed curriculum be sent well in advance to all members. This ensures that the members have adequate time to prepare for the meeting. Without this, it is difficult for the members to come to a conclusion. Which dimension of group evaluation is illustrated in this scenario?

A) Informational
B)
C) Interpersonal
D) Individual

Question 12

Which procedure takes place at the beginning of a meeting to check whether the minimum number of members is present?

A) Roll call
B) Presentation of topics
C) Reading the minutes
D) Requests for additional topics

Question 13

As part of technical training, the instructor divided the participants into three groups. The training included various exercises and problem solving techniques. It required close supervision of the instructor. Which kind of meeting setup would solve the purpose, and why?

A) Satellites tables; each group will have independent space in the room.
B) U-shaped setup; it facilitates discussions and presentations.
C) Auditorium setup; all the participants can have a clear view of the facilitator.
D) Classroom arrangement; everyone can use the table and also have a clear view of the facilitator.

Question 14

The finance manager of a company finds that the quarterly expenses and yearly projected revenues do not match. A huge deficit is predicted in the revenue generated by the end of the year. He immediately reports the information along with the data to the CEO of the company. What skill did the finance manager use here?

A) Interpretation
B) Reasoning
C) Evaluation
D) Analysis

Question 15

The technique that is useful in groups where there are large differences in status or where there is communication dominance among members and in newly formed groups is called the _________ technique.

A) nominal group
B) Delphi
C) reflective
D) interpretation

Question 16

What is a planned schedule that details all the issues that need to be resolved?

A) Agenda
B) Communication
C) Topic presentation
D) Standing report

Question 17

Which is an important part of feedback in meetings that places a value label on another person's contributions to the group?

A) Evaluation
B) Analysis
C) Reasoning
D) Interpretation

Question 18

A large group of influential and dominating personalities in the same meeting can be a point of apprehension for many. Taking turns to address their concerns individually improves mutual support and respect. This act is called

A) anxiety management.
B) knowing the group.
C) reasoning.
D) group behavior.

Question 19

A book club meeting that is scheduled every Tuesday has a general rule that all its members read the book well in advance and each member can ask only two questions. What is this preparedness for the meeting called?

A) Setting up rules for order
B) Planning meeting facility
C) Knowing the group
D) Having nonverbal communication

Question 20

Which type of reasoning leads to hasty generalizations when you draw conclusions based on simple observations?

A) Sign
B) Casual
C) Comparative
D) Example

Question 21

Standing committee members of Congress are framing a bill and they require opinions on the bill before they present it to Congress. They have a deadline, therefore the members decide to prepare a questionnaire and send it across to various experts for opinion. They were able to make a decision after the fourth round of questions. What is this method of problem solving called in which the results from one round of questions dictate the questions for the next round?

A) Delphi technique
B) Nominal group technique
C) Reflective thinking
D) Individual evaluation

Question 22

After completing her presentation, Phoebe distributed feedback sheets among the audience members and asked them to rate her presentation on a variety of parameters. Which critical thinking skill do the audience members have to use?

A) Evaluation
B) Reasoning
C) Interpretation
D) Analysis

Question 23

Elaborate the basic components of an agenda that is necessary for a well-planned meeting. How does it save time and serve the purpose?

Question 24

State the benefits of a well-prepared meeting. Why should one collect information such as who is attending the meeting, the topics for discussion, or the way the meeting is conducted? How does it affect the interactions of the participants?

Question 25

Analyze the various causes of anxiety in meetings.

Question 26

To generate new ideas for marketing their new product, a company invited all the marketing managers from different regions for their respective input. The facilitator went through a five-step process to project ideas, and the participants then ranked the ideas to choose the best. What is the technique applied here?

A) Nominal group
B) Reflective thinking
C) Delphi
D) Individual evaluation

Question 27

A facilitator is looking for a space to conduct a regional-level meeting. The tables and chairs need to be arranged so that participants sit adjacent to or directly across from one another because the meeting is expected to be replete with group discussions and presentations. Which type of meeting structure best suits this purpose?

A) U-shaped setup
B) Conference setup
C) Classroom arrangement
D) Auditorium setup

Question 28

Discuss the basic skills of critical thinking. How are they incorporated into organizational communication?

Question 29

Name the qualities necessary for competent problem solving. How do these qualities ensure that the group members understand the problem and share their ideas with one another appropriately and effectively?

Question 30

Differentiate between the requirements for a meeting held on the premises and those of a meeting held off the premises.

Question 31

A parent-teacher conference is arranged to determine the curriculum for the following year. The parents debate on providing more assignments to the students for better preparation and knowledge on the subject. The teachers do not want to burden the students with additional tasks. Finally, after further discussion, both sides agree to give additional math assignments and conclude the meeting. What method did the parents and teachers use to resolve their differences?

A) Consensus
B) Reflective thinking
C) Delphi technique
D) Implementation

Question 32

When should group members demonstrate a wide range of competencies for effective group communication? Why should they demonstrate those skills?

Question 33

Discuss the dimensions of group evaluations and the techniques for running them successfully. Also, discuss the reasons to monitor and evaluate the effectiveness of the group for future reference.

Question 34

Why is it important to select an appropriate problem-solving technique? How does it help in enabling the group to make effective decisions? How would a group select the appropriate technique?

Question 35

How does the personal goal of a person influence the group goals, which in turn affects the organizational goals? Why is it that groups function most effectively when members set effective and appropriate goals?