Question 1

Which skill set requires the group to compare and contrast viewpoints, study an issue minutely, and see how it relates to the entire problem?
A) Analysis
B) Reasoning
C) Interpretation
D) Evaluation

Accepted Answer

Analysis requires the group to compare and contrast viewpoints, study an issue minutely, and see how it relates to the entire problem. Reasoning involves logical thinking and making inferences. Interpretation involves understanding and explaining the meaning or significance of something. Evaluation involves making judgments and assessing the quality or value of something. Therefore, the best choice that fits the given description is analysis.

Question 2

Which type of meeting setup gives sufficient space for the leader to roam around the room while conducting a discussion?
A) Satellite tables
B) Conference arrangement
C) U-shaped setup
D) Classroom arrangement

Accepted Answer

A

Question 3

Elmo wanted to take up a management certification program sponsored by his company, even though he was technical staff with a science background. He wanted to prove that he could do this despite his lack of management background. What is Elmo's goal referred to as?
A) Individual goal
B) Group goal
C) Organizational goal
D) Process goal

Accepted Answer

Elmo's goal is an individual goal as it is something he personally wants to achieve.

Question 4

The dimension where the productivity of the group decreases if the group members are not comfortable with each other is called ________ evaluation.
A) interpersonal
B) procedural
C) informational
D) individual

Accepted Answer

Interpersonal evaluation is the assessment of how individuals within a group feel towards one another. If the group members are not comfortable with each other, this can lead to decreased productivity as communication and collaboration may be affected. Procedural evaluation pertains to how well the group is following established procedures. Informational evaluation pertains to the accuracy and completeness of information used within the group. Individual evaluation pertains to the assessment of individual group members' contributions and performance.

Question 5

Tony is a junior prosecutor. His senior prosecutor, Brent, suggested Tony and the paralegal borrow points from another case with a similar background. The reasoning Brent gave is that it is easier to convince the jurors, and the judge too will consider the ruling of that case, thereby increasing their chances of winning. What kind of reasoning did Brent give?
A) Comparative
B) Sign
C) Casual
D) Example

Accepted Answer

Brent used comparative reasoning by suggesting that they borrow points from another case with a similar background to increase their chances of winning by convincing the jurors and judges based on the ruling of that case.

Question 6

Which type of goal describes the path for excellence of any company?
A) Organizational
B) Group
C) Process
D) Individual

Accepted Answer

Organizational goals describe the overall direction and vision for a company, including its path for excellence. Group goals are more specific to teams within the organization, process goals relate to specific procedures or workflows, and individual goals are focused on personal development and growth.

Question 7

Which meeting setup has tables and chairs arranged in straight rows with a central aisle separating them?
A) Classroom
B) Auditorium
C) U-shaped
D) Conference

Accepted Answer

A classroom has tables and chairs arranged in straight rows with a central aisle separating them.

Question 8

An international project of a company was a huge success, and the revenue that the company earned exceeded their own expectations. The company decided to give bonuses to the group members. It was the responsibility of the program manager to evaluate the group members to find out how each of them helped the group to accomplish the task. What is this kind of evaluation called?
A) Individual
B) Interpersonal
C) Procedural
D) Informational

Accepted Answer

This kind of evaluation is called an individual evaluation as the program manager is evaluating each group member individually to determine their contribution to the successful completion of the project.

Question 9

A group of teenagers were discussing their plans for the weekend. One of the members suggested that as they play laser tag at the mall every weekend, they should try something different. Every member came up with a variety of ideas. Which step of the reflective thinking process should the group take to decide which activity is best for them?
A) Establish criteria.
B) Evaluate possible solutions.
C) Introduce the problem.
D) Define the problem.

Accepted Answer

Establishing criteria involves setting standards or requirements that the solution must meet, which helps in evaluating and deciding the best option among the possible activities.

Question 10

A food industry giant that specializes in pizzas decided to stop preparing single breads in a product they introduced a year ago. It brought down the sales of their signature pizza. The decision was taken considering the revenue generated by these two products over the year. Hence, the company thought there was an urgent need to realign their products without losing market share. What kind of reasoning ability did the company display, and how does that help?
A) Deductive reasoning; it helps to draw valid conclusions by relating truths to experiences.
B) Example reasoning; it helps to generalize by collecting specific cases.
C) Sign reasoning; it helps to draw conclusions from simple observations.
D) Comparative reasoning; it helps to compare two examples and give the reasoning that if it is true in the first case, it will be true in the second case as well.

Accepted Answer

The company displayed deductive reasoning as they drew a valid conclusion by relating the revenue generated by the two products to the sales of their signature pizza. This kind of reasoning helps to make decisions based on logical deductions from established facts or generalizations. It helps to ensure that decisions are data-driven and based on facts, rather than making assumptions or relying on intuition.

Question 11

For an education board meeting that discusses a curriculum change, it is important that a copy of the proposed curriculum be sent well in advance to all members. This ensures that the members have adequate time to prepare for the meeting. Without this, it is difficult for the members to come to a conclusion. Which dimension of group evaluation is illustrated in this scenario?
A) Informational
B) Consider This: It gives the details of the task and has several aspects.
C) Interpersonal
D) Individual

Accepted Answer

The scenario illustrates the informational dimension of group evaluation, which focuses on the availability and accuracy of information needed for the members to make informed decisions. Providing a copy of the proposed curriculum well in advance allows the members to have adequate time to review and consider the information before the meeting.

Question 12

Which procedure takes place at the beginning of a meeting to check whether the minimum number of members is present?
A) Roll call
B) Presentation of topics
C) Reading the minutes
D) Requests for additional topics

Accepted Answer

Roll call is the procedure at the beginning of a meeting to check whether the minimum number of members is present. This is important for the meeting to proceed and make valid decisions.

Question 13

As part of technical training, the instructor divided the participants into three groups. The training included various exercises and problem solving techniques. It required close supervision of the instructor. Which kind of meeting setup would solve the purpose, and why?
A) Satellites tables; each group will have independent space in the room.
B) U-shaped setup; it facilitates discussions and presentations.
C) Auditorium setup; all the participants can have a clear view of the facilitator.
D) Classroom arrangement; everyone can use the table and also have a clear view of the facilitator.

Accepted Answer

Satellite tables allow each group to have their own space for exercises and problem-solving, facilitating close supervision by the instructor.

Question 14

The finance manager of a company finds that the quarterly expenses and yearly projected revenues do not match. A huge deficit is predicted in the revenue generated by the end of the year. He immediately reports the information along with the data to the CEO of the company. What skill did the finance manager use here?
A) Interpretation
B) Reasoning
C) Evaluation
D) Analysis

Accepted Answer

The answer of The finance manager of a company finds...

Question 15

The technique that is useful in groups where there are large differences in status or where there is communication dominance among members and in newly formed groups is called the _________ technique.
A) nominal group
B) Delphi
C) reflective
D) interpretation

Accepted Answer

The nominal group technique is designed to give everyone an equal opportunity to participate without having to compete for attention or get overpowered by someone of higher status or greater communication skills. It works well in newly formed groups where members are not yet familiar with each other, and it allows even the quieter or less vocal members to contribute their ideas. The Delphi technique, on the other hand, is more suitable for geographically dispersed groups and involves multiple rounds of anonymous feedback to arrive at a consensus. Reflective and interpretation techniques do not specifically address the issues of status differences or communication dominance.

Question 16

What is a planned schedule that details all the issues that need to be resolved?
A) Agenda
B) Communication
C) Topic presentation
D) Standing report

Accepted Answer

An agenda is a planned schedule that details all the issues that need to be resolved in a meeting or discussion. It helps to keep the meeting organized and on track.

Question 17

Which is an important part of feedback in meetings that places a value label on another person's contributions to the group?
A) Evaluation
B) Analysis
C) Reasoning
D) Interpretation

Accepted Answer

Evaluation involves placing a value label on someone's contributions, providing feedback on the quality of their ideas and suggestions. This is important in meetings as it helps individuals understand the impact of their contributions and encourages them to improve their performance in the future. Analysis involves breaking down complex issues into smaller parts, reasoning involves using logic and deduction to solve problems, and interpretation involves clarifying meanings and understanding different perspectives. While all of these skills are important in meetings, evaluation specifically addresses the value of someone's contributions to the group.

Question 18

A large group of influential and dominating personalities in the same meeting can be a point of apprehension for many. Taking turns to address their concerns individually improves mutual support and respect. This act is called
A) anxiety management.
B) knowing the group.
C) reasoning.
D) group behavior.

Accepted Answer

Anxiety management involves strategies or practices that help individuals cope with or reduce anxiety. In the context of a meeting with influential and dominating personalities, taking turns to address concerns individually can help manage the anxiety or apprehension that participants might feel, thereby fostering a more supportive and respectful environment. This approach helps in reducing the tension and making the situation more manageable for everyone involved.

Question 19

A book club meeting that is scheduled every Tuesday has a general rule that all its members read the book well in advance and each member can ask only two questions. What is this preparedness for the meeting called?
A) Setting up rules for order
B) Planning meeting facility
C) Knowing the group
D) Having nonverbal communication

Accepted Answer

The preparedness for the meeting, where members are expected to read the book in advance, and there are rules set in place for the conduct of the meeting, is called "Setting up rules for order."

Question 20

Which type of reasoning leads to hasty generalizations when you draw conclusions based on simple observations?
A) Sign
B) Casual
C) Comparative
D) Example

Accepted Answer

Sign reasoning can lead to hasty generalizations when you draw conclusions based on simple observations. This is because it involves making assumptions based on a small number of specific instances, without considering other factors that may be involved.

Quiz 10: Meetings As Forums for Problem Solving

Which skill set requires the group to compare and contrast viewpoints, study an issue minutely, and see how it relates to the entire problem?

Which type of meeting setup gives sufficient space for the leader to roam around the room while conducting a discussion?

Elmo wanted to take up a management certification program sponsored by his company, even though he was technical staff with a science background. He wanted to prove that he could do this despite his lack of management background. What is Elmo's goal referred to as?

The dimension where the productivity of the group decreases if the group members are not comfortable with each other is called ________ evaluation.

Which type of goal describes the path for excellence of any company?

Which meeting setup has tables and chairs arranged in straight rows with a central aisle separating them?

Which procedure takes place at the beginning of a meeting to check whether the minimum number of members is present?

As part of technical training, the instructor divided the participants into three groups. The training included various exercises and problem solving techniques. It required close supervision of the instructor. Which kind of meeting setup would solve the purpose, and why?

The technique that is useful in groups where there are large differences in status or where there is communication dominance among members and in newly formed groups is called the _________ technique.

What is a planned schedule that details all the issues that need to be resolved?

Which is an important part of feedback in meetings that places a value label on another person's contributions to the group?

A large group of influential and dominating personalities in the same meeting can be a point of apprehension for many. Taking turns to address their concerns individually improves mutual support and respect. This act is called

A book club meeting that is scheduled every Tuesday has a general rule that all its members read the book well in advance and each member can ask only two questions. What is this preparedness for the meeting called?

Which type of reasoning leads to hasty generalizations when you draw conclusions based on simple observations?