Question 1

In which type of interview does the interviewer prepare a bank of major questions, with minor questions that may not be used grouped under each major question?

Accepted Answer

In a moderately scheduled interview, the interviewer prepares a list of major questions in advance. Under each major question, there may be minor questions that are not necessarily planned to be used but are available if needed to clarify responses or delve deeper into a topic. This approach allows for some flexibility in the interview while ensuring that all major topics are covered.

Question 2

Name the interview where the options range from "nonscheduled" to "highly scheduled, standardized," and includes employment and sales interviews.

Accepted Answer

The options range from "nonscheduled" to "highly scheduled, standardized," which align with a directive interview style, where the interviewer takes the lead and follows a structured approach. Employment and sales interviews often use a directive approach to ensure consistency and efficiency in the hiring or selling process. Nondirective interviews, on the other hand, focus on open-ended questions and encourage the interviewee to lead the conversation. Interactive and dyadic interviews are broader terms that can refer to any type of interview that involves a conversation between two parties. Therefore, A is the best choice as it specifically describes the type of interview being asked about.

Question 3

Peter came into the office after attending a party with some friends. There was alcohol on his breath, which was noticed by many colleagues. This went against the policy of the company, which stated clearly that employees should not drink during office hours. Peter's manager called him for a meeting and explained why he was being suspended. What is this type of interview called?

Accepted Answer

This type of interview is called a disciplinary interview, as Peter is being suspended for violating company policy.

Question 4

Which type of interview is one where the interviewers are responsible for selecting the best candidate from a number of equally qualified applicants?

Accepted Answer

An employment interview is typically used to select the best candidate from a pool of applicants who are equally qualified for the job. The interviewers will evaluate the candidates based on their qualifications, experience, and other factors to determine who is the best fit for the position. Appraisal interviews are used to evaluate an employee's performance, disciplinary interviews are used to address performance or behavioral issues, and research interviews are used to gather information for a study or project.

Question 5

At an appraisal interview, the manager assures his subordinate that work will focus on areas where the manager feels the subordinate can do a better job. He assures the subordinate he will help him yield better results. What is this type of response called?

Accepted Answer

This type of response is called a supportive response, as the manager is providing encouragement and assistance to the subordinate to improve their performance.

Question 6

A senator is contemplating running for a second term in office. The senator conducts a survey to rate the current term in office. He is also interested to know if the public is aware of his work. The questions prepared for the public are in a sequence where they fill out the responses ranging from awareness to the intensity of feeling. What is this sequence called?

Accepted Answer

The answer of A senator is contemplating running for a...

Question 7

After completing the course, Ann was asked to fill out a feedback form. The form had the following questions: 1. Was the course helpful?
2) Which subjects did you find most interesting?
3) Which subjects did you find boring?
4) What changes would you make to the way the "boring" subjects were handled?
Which sequence does the questionnaire follow? Why is it used?

Accepted Answer

The sequence of questions follows the inverted funnel pattern, which starts with a general question and narrows down to specific questions. This helps the interviewee to recollect the topics and answer open-ended questions in a structured manner.

Question 8

After the interview process, Anabelle was asked if she had any questions regarding the job requirements or required clarification about the organizational culture. Which aspect of the interview was the interviewer focusing on, and why is it important?

Accepted Answer

The answer of After the interview process, Anabelle was asked...

Question 9

In which type of interview does the interview schedule contain the exact words to be asked to each interviewee?

Accepted Answer

In a highly scheduled interview, the interview schedule contains the exact words to be asked to each interviewee. This is a type of structured interview where the questions are pre-determined and asked in a fixed order to all interviewees.

Question 10

What type of response indicates that the interviewer's intent is to teach or tell the interviewee what the response means and how the interviewee really feels?

Accepted Answer

An interpretative response is when the interviewer shares their understanding or interpretation of the interviewee's response. In this case, the interviewer is trying to teach or tell the interviewee what their response means and how they really feel. This type of response can help the interviewee gain a deeper understanding of their own thoughts and feelings.

Question 11

When the interviewer requests more information about a response given by the interviewee, what is the interviewer asking for?

Accepted Answer

Clarification is the act of making something clear or understandable. When the interviewer requests more information about a response given by the interviewee, they are asking for clarification.

Question 12

Which question sequence can be used in situations where the interviewee has more knowledge about a topic than the interviewer?

Accepted Answer

The answer of Which question sequence can be used in...

Question 13

Paula works for the census department. She was asked to go to every household in Pasadena and conduct interviews with the members of each family. The purpose of each interview was to gather information about the total head count of men and women living in the city. In this scenario, Paula was conducting which type of interview?

Accepted Answer

Paula was instructed to gather specific information about the number of men and women in each household, which indicates that she was conducting a directive interview.

Question 14

In which type of interview does the interviewer either not have enough knowledge to organize the interview or feels that more reliable and valid responses will be gained by allowing the interviewee more of a chance to participate in organizing the interview?

Accepted Answer

In a nondirective interview, the interviewer does not have a set agenda or predetermined questions, and allows the interviewee to guide the conversation. This approach may be used when the interviewer lacks knowledge on the topic or wants to give the interviewee more autonomy in the process.

Question 15

When a number of representatives of a firm interview a job applicant in a group interview, or one or more representatives of a firm interview a number of applicants at the same time, this process is called ________ discourse.

Accepted Answer

The answer of When a number of representatives of a...

Question 16

What form of question gives respondents the freedom to express their thoughts and allows them to answer in their own words?

Accepted Answer

Open-ended questions allow respondents to provide detailed and personalized answers in their own words, giving researchers insights into their thoughts and feelings. Closed-ended questions, on the other hand, offer limited answer options and may not allow for as much depth of response. Primary and secondary are terms used to describe data sources, not question types.

Question 17

Jacob from HR was screening possible candidates for a position in the Accounts Department. Abe was given the responsibility to prepare a job specification that listed the qualifications and skills required for the job to help Jacob choose the right candidate. Which type of interview was Jacob about to conduct?

Accepted Answer

Jacob is conducting an employment interview, as he is screening candidates for a job opening.

Question 18

Mary is interviewing a fresh college graduate for a position on her team. By the second question, she realizes that the boy is nervous and tense. So she takes a step back and begins to explain the job, the role, and the expectations from the person in that role. She does all this with a smile and in a relaxed manner. Her aim is to get the interviewee into a relaxed mood and then begin to ask him questions. What was Mary doing through these gestures?

Accepted Answer

Mary was creating a comfortable atmosphere to help the nervous interviewee relax.

Question 19

At an interview, Tom is asked whether he had handled conflicts at work. When he responded in the affirmative, he was questioned further on the kind of conflict, the number of people involved, and about his approach. What was the interviewer doing?

Accepted Answer

The interviewer was probing Tom to gather more details and information about how he handles conflicts at work. Probing is a common technique used by interviewers to gain a deeper understanding of a candidate's experiences and skills.

Question 20

At the beginning of the month, the HR manager of an organization started conducting interviews to evaluate employees based on their performance over the past year. Which type of interview is illustrated in this scenario?

Accepted Answer

This scenario describes an appraisal interview, which is used to assess an employee's performance over a specific period of time, typically with the goal of providing feedback and setting goals for improvement. Employment interviews are used to evaluate candidates for new positions, disciplinary interviews are used to address performance issues and potential disciplinary action, and research interviews are used to gather data for a research study.

Quiz 8: Interviewing Skills