Deck 4: Codes of Ethics and Codes of Conduct

Question 1

A _______________,which is legal,expedites performance of "routine governmental action," such as obtaining permits,processing paperwork,loading and unloading cargo,and scheduling inspections to transit goods across borders.

A) bribe
B) facilitating payment
C) temptation
D) competitive advantage
E) none of the above

Answer 1

B

Question 2

A good first step to formalize an organization's ethics program is to:

A) develop a Code of Ethics
B) develop a mission statement
C) develop an employee handbook
D) all of the above
E) none of the above

Answer 2

A

Question 3

A ____________ is typically defined as providing someone with a monetary incentive or object of value to do something contrary to his/her job description.

A) bribe
B) facilitating payment
C) temptation
D) competitive advantage
E) none of the above

Answer 3

A

Question 4

An organization's ___________ describes what an organization does and for whom.

A) Code of Conduct
B) Code of Ethics
C) vision statement
D) strategic plan
E) mission statement

Question 5

An organization's ___________ describes what an organization aspires to become in the future.

A) Code of Conduct
B) Code of Ethics
C) vision statement
D) strategic plan
E) mission statement

Question 6

Which of the following purposes will Codes of Ethics and Codes of Conduct not fulfill?

A) demonstrating managerial concern for ethics
B) ensuring integrity of management
C) convey a particular set of values and obligations
D) meet legal requirements and industry trends
E) positively impact employee behaviors

Question 7

A Code of Conduct is characterized by which of the following??a)often developed by an employee with legal expertise
B) provides substance to the Code of Ethics
C) describes specific situations and behaviors
D) all of the above
E) none of the above

Question 8

A collaborative effort advocating socially responsible free market capitalism developed by an international network of business leaders is known as:

A) the Caux Principles for Responsible Business
B) the United Nations
C) the Foreign Corrupt Practices Act
D) the Sarbanes-Oxley Act
E) none of the above

Question 9

Which of the following are not among the six values continually expressed in corporate Codes of Ethics?

A) caring
B) respect
C) fairness
D) all of the above
E) none of the above

Question 10

An organization's Code of Ethics and Code of Conduct can minimize ethical ambiguities because they:

A) provide the rules for morality
B) communicate the broad ethical aspirations of the organization
C) communicate clear ethical guidelines for making decisions
D) provide the consequences of unethical behavior
E) none of the above

Question 11

The extent of an organization's ethics program is often related to its ____________.

A) success
B) size
C) ownership
D) integrity
E) none of the above

Question 12

Following high-profile corporate scandals including Enron and WorldCom,Congress passed a set of legislations known as _________________,which requires the disclosure of the presence or absence of a Code of Ethics for senior financial officers.

A) the Sarbanes-Oxley Act
B) the Corporate Code of Conduct
C) the Federal Sentencing Guidelines
D) the Human Resource Management Code
E) none of the above

Question 13

Which of the following statements is correct?

A) a Code of Ethics describes acceptable behaviors for specific situations that are likely to arise
B) a Code of Conduct briefly describes broad ethical aspirations
C) a Code of Ethics briefly describes broad ethical aspirations
D) all of the above
E) none of the above

Question 14

Ethical dilemmas typically arise because _______________.

A) employees are inherently dishonest
B) situations are ambiguous
C) employers are unfair
D) all of the above
E) none of the above

Question 15

Effective strategic messages must be _____________.

A) cause-based
B) uniquely structured
C) management-driven
D) all of the above
E) none of the above

Question 16

Codes of Ethics articulate and reinforce a _____________,rather than just one person's opinion,and legitimize dialogue about ethical issues when challenging situations arise.

A) religious perspective
B) personal value
C) moral consensus
D) all of the above
E) none of the above

Question 17

Creating a Code of Conduct involves input from which of the following groups?

A) top-level management
B) corporate lawyers
C) human resource personnel
D) all of the above
E) none of the above

Question 18

An organization's cause-based mission and vision are associated with:

A) increased customer satisfaction
B) increased revenue
C) highly motivated employees
D) all of the above
E) none of the above

Question 19

_______________ integrates an organization's mission with its vision and provides clear direction on how the organization will progress from its current situation to a highly desired future situation.

A) Ethics coding
B) Financial planning
C) Strategic planning
D) Ethics strategy
E) none of the above

Question 20

A useful approach to developing a Code of Ethics includes:

A) copying another organization's code
B) asking employees to construct the code
C) ensuring management develops the code
D) copying legal obligations into a code
E) none of the above

Question 21

In small organizations,a formal ethics code is unnecessary because employees witness the role modeling of the owner and interact with one another regularly.

Question 22

An organization's Codes of Conduct should be the same across all business units,work functions and stakeholders.

Question 23

It is prudent to apply the philosophy of "When in Rome,do as the Romans" to avoid imposing U.S.moral values on other nations.

Question 24

A Code of Conduct is sometimes referred to as a Values Statement.

Question 25

Codes of Conduct should not be modified as new issues arise

Question 26

Though most corporations use them,in reality,codes are ineffective in signaling that employees will be held personally accountable for their ethical choices,and in providing an additional safeguard against pressures from managers,peers or external constituents to behave unethically.

Question 27

A business __________ is a present,gift,hospitality or favor for which fair market value is not paid by the recipient.

A) bribe
B) gratuity
C) temptation
D) provision
E) none of the above

Question 28

To ensure codes are consistent with legal standards,they should include high levels of professional jargon.

Question 29

Which of the following can influence Codes of Conduct?

A) shifting legal obligations
B) changing moral expectations
C) new technologies
D) all of the above
E) none of the above

Question 30

The Foreign Corrupt Practices Act (FCPA)makes no distinction between "bribes" and "facilitating payments".

Question 31

______________ is/are defined as the gap between an organization's formal ethical proclamations and its actual behavior.

A) Enron's case
B) Strategic ethics
C) Ethical standards
D) Ethical hypocrisy
E) none of the above

Question 32

Tools such as the "Code of Ethics Toolkit" are readily available for large and small organizations to guide development of their own codes.

Question 33

_________________ can be a major obstacle to code effectiveness,which suggests communication and integration of the codes is key.

A) social pressure
B) management adoption
C) written policies
D) all of the above
E) none of the above

Question 34

Employees are obligated to follow internal codes of conduct,as well as external "codes" or legislation.

Question 35

Codes can be used as effective __________________.

A) organizational assessment tools
B) strategic plans
C) mission statements
D) vision statements
E) none of the above

Question 36

If the Code of Ethics and Code of Conduct are visible in the organization,it is not necessary to discuss them with new employees.

Question 37

Approximately ___________ of all organizations monitor email use by employees.

A) three-fourths
B) one-half
C) one-fourth
D) one hundred percent
E) none of the above

Question 38

Generally,a bribe is distinguished from a business gratuity by whether:

A) the object of value unduly influences buying decisions
B) it is given by a salesperson or a supplier
C) it is given early or late in the relationship
D) all of the above
E) none of the above

Question 39

The terms "Code of Ethics" and "Code of Conduct" can be used interchangeably in the workplace.

Question 40

Codes of Ethics tend to be more useful when they emphasize things employees should not do,rather than how they should act.

Question 41

In cases of wrongdoing,judges can reduce fines if an organization has implemented a Code of Ethics.

Question 42

Employees can rely on a reasonable expectation of privacy in regard to keeping their workplace email confidential.

Question 43

Discuss the steps of creating a Code of Ethics that an organization can utilize as a team-building exercise.

Question 44

Because managers are responsible for protecting organizational assets,resources and investments,their right to monitor email communications on company-owned computers and networks supersedes employee privacy rights.

Question 45

What purposes do Codes of Ethics and Codes of Conduct fulfill in an organization?

Question 46

"We will treat everyone fairly" is an effective statement to be included in a Code of Conduct.

Question 47

Regardless of an organization's size,all employees should be directly involved in writing a corporate Code of Ethics.

Question 48

Confidentiality is an issue that is outside of the area of concern for a Code of Conduct.

Question 49

An effective Code of Ethics will align with industry standards.

Question 50

Respect is not a commonly identified value contained in corporate Codes of Ethics.

Question 51

Connecting an organization's codes to its strategic plan is not necessary if the codes are effectively communicated to employees.

Question 52

In practice,Codes of Ethics seem to have little effect on employee behaviors.

Question 53

As long as they are well-written,Codes of Ethics and Conduct are effective regardless of how they are communicated to employees.

Question 54

Ethical hazards and risks increase as organizations grow in complexity.

Question 55

The terms "mission statement" and "vision statement" should be used interchangeably in the workplace.

Question 56

Employees are typically unaware of the moral behavior of their employer.

Question 57

It is always ethical for professors and their students to be "friends" on Facebook,as long as the student is currently enrolled in the teacher's class.

Question 58

Typically employees should consider one set of ethical standards outside the workplace and another at work.

Question 59

The number of companies that incorporate Codes of Ethics has decreased with the advent of more government regulation.

Question 60

Legal understanding of bribery is consistent across the international community.

Question 61

Discuss the relationship between Codes of Ethics and organizational assessment.