Question 1

A _______________,which is legal,expedites performance of "routine governmental action," such as obtaining permits,processing paperwork,loading and unloading cargo,and scheduling inspections to transit goods across borders.
A) bribe
B) facilitating payment
C) temptation
D) competitive advantage
E) none of the above

Accepted Answer

The term used to describe this type of payment is facilitating payment, which is legal and allows for the expediting of routine actions, such as obtaining permits or scheduling inspections. Bribery, temptation, and competitive advantage all involve illegal or unethical actions.

Question 2

A good first step to formalize an organization's ethics program is to:
A) develop a Code of Ethics
B) develop a mission statement
C) develop an employee handbook
D) all of the above
E) none of the above

Accepted Answer

Developing a Code of Ethics is a fundamental first step in formalizing an organization's ethics program. It outlines the values, principles, and standards of conduct expected from all employees and provides guidance on decision-making in ethical dilemmas. While developing a mission statement and employee handbook are important components of an ethics program, they are not the initial step in formalizing the program.

Question 3

A ____________ is typically defined as providing someone with a monetary incentive or object of value to do something contrary to his/her job description.
A) bribe
B) facilitating payment
C) temptation
D) competitive advantage
E) none of the above

Accepted Answer

A bribe is specifically defined as providing someone with a monetary incentive or object of value to do something they are not supposed to do. The other choices do not accurately capture the meaning of this definition.

Question 4

An organization's ___________ describes what an organization does and for whom.
A) Code of Conduct
B) Code of Ethics
C) vision statement
D) strategic plan
E) mission statement

Accepted Answer

A mission statement typically outlines an organization's purpose, what services or products they provide, and who they serve. It is a concise statement that guides the organization's decisions and actions. Code of conduct and code of ethics are more specific to outlining expected behavior and values within an organization. A vision statement is more future-focused, outlining where the organization wants to be in the future. A strategic plan is a more detailed document outlining the steps and goals an organization will take to achieve certain objectives.

Question 5

An organization's ___________ describes what an organization aspires to become in the future.
A) Code of Conduct
B) Code of Ethics
C) vision statement
D) strategic plan
E) mission statement

Accepted Answer

A vision statement is a forward-looking statement that describes the organization's long-term aspirations and goals. It provides guidance and inspiration for the organization's employees, stakeholders, and customers. A code of conduct outlines expected behavior and actions in the workplace, a code of ethics outlines a set of ethical principles to guide decision making, a strategic plan outlines the steps an organization will take to achieve its vision, and a mission statement describes an organization's purpose and reason for existence.

Question 6

Which of the following purposes will Codes of Ethics and Codes of Conduct not fulfill?
A) demonstrating managerial concern for ethics
B) ensuring integrity of management
C) convey a particular set of values and obligations
D) meet legal requirements and industry trends
E) positively impact employee behaviors

Accepted Answer

Codes of Ethics and Codes of Conduct are designed to guide behavior and set standards, but they cannot ensure the integrity of management, as integrity is a personal trait that cannot be guaranteed by a code.

Question 7

A Code of Conduct is characterized by which of the following?
A)often developed by an employee with legal expertise
B) provides substance to the Code of Ethics
C) describes specific situations and behaviors
D) all of the above
E) none of the above

Accepted Answer

A Code of Conduct is often developed with legal expertise to ensure compliance with laws and regulations, provides substance to the more general principles outlined in a Code of Ethics by describing specific situations and behaviors that are acceptable or unacceptable, effectively making all the provided options correct characteristics of a Code of Conduct.

Question 8

A collaborative effort advocating socially responsible free market capitalism developed by an international network of business leaders is known as:
A) the Caux Principles for Responsible Business
B) the United Nations
C) the Foreign Corrupt Practices Act
D) the Sarbanes-Oxley Act
E) none of the above

Accepted Answer

The collaborative effort advocating socially responsible free market capitalism developed by an international network of business leaders is known as the Caux Principles for Responsible Business. The United Nations, Foreign Corrupt Practices Act, and Sarbanes-Oxley Act are not specifically related to this initiative.

Question 9

Which of the following are not among the six values continually expressed in corporate Codes of Ethics?
A) caring
B) respect
C) fairness
D) all of the above
E) none of the above

Accepted Answer

All the listed values (caring, respect, fairness) are commonly included in corporate Codes of Ethics.

Question 10

An organization's Code of Ethics and Code of Conduct can minimize ethical ambiguities because they:
A) provide the rules for morality
B) communicate the broad ethical aspirations of the organization
C) communicate clear ethical guidelines for making decisions
D) provide the consequences of unethical behavior
E) none of the above

Accepted Answer

A Code of Ethics and Code of Conduct help minimize ethical ambiguities by clearly communicating the ethical guidelines and principles that the organization expects its employees to follow when making decisions. This helps to ensure that ethical dilemmas are resolved in a consistent and ethical manner, and reduces the likelihood of unethical behavior occurring. The Code of Ethics and Code of Conduct can also provide guidance on what constitutes unethical behavior and the consequences that employees may face if they violate the organization's ethical standards.

Question 11

The extent of an organization's ethics program is often related to its ____________.
A) success
B) size
C) ownership
D) integrity
E) none of the above

Accepted Answer

The size of an organization determines the extent of its ethics program. Larger organizations usually have more complex structures and more employees, which require a more comprehensive ethics program. Smaller organizations can have simpler ethics programs because they have fewer employees and less complex structures.

Question 12

Following high-profile corporate scandals including Enron and WorldCom,Congress passed a set of legislations known as _________________,which requires the disclosure of the presence or absence of a Code of Ethics for senior financial officers.
A) the Sarbanes-Oxley Act
B) the Corporate Code of Conduct
C) the Federal Sentencing Guidelines
D) the Human Resource Management Code
E) none of the above

Accepted Answer

The Sarbanes-Oxley Act was passed by Congress in response to high-profile corporate scandals and it requires the disclosure of the presence or absence of a Code of Ethics for senior financial officers. The other options listed are not directly related to this legislative requirement.

Question 13

Which of the following statements is correct?
A) a Code of Ethics describes acceptable behaviors for specific situations that are likely to arise
B) a Code of Conduct briefly describes broad ethical aspirations
C) a Code of Ethics briefly describes broad ethical aspirations
D) all of the above
E) none of the above

Accepted Answer

A Code of Ethics typically outlines the broad ethical principles and values that guide behavior within an organization or profession, serving as a framework for ethical decision-making.

Question 14

Ethical dilemmas typically arise because _______________.
A) employees are inherently dishonest
B) situations are ambiguous
C) employers are unfair
D) all of the above
E) none of the above

Accepted Answer

Ethical dilemmas arise because situations are often complex and ambiguous, making it difficult to make a clear ethical decision. While there may be instances of dishonest employees or unfair employers, these factors do not necessarily contribute to the majority of ethical dilemmas.

Question 15

Effective strategic messages must be _____________.
A) cause-based
B) uniquely structured
C) management-driven
D) all of the above
E) none of the above

Accepted Answer

The answer of Effective strategic messages must be _____________.
A) cause-based
B)...

Question 16

Codes of Ethics articulate and reinforce a _____________,rather than just one person's opinion,and legitimize dialogue about ethical issues when challenging situations arise.
A) religious perspective
B) personal value
C) moral consensus
D) all of the above
E) none of the above

Accepted Answer

Codes of Ethics are based on a moral consensus that is agreed upon by a group or organization, and they serve as a standard of conduct for all members. They provide a framework for ethical decision-making and guide behavior in challenging situations. While personal values and religious perspectives may influence ethical decision-making, Codes of Ethics provide a shared understanding of what is considered ethical conduct within a specific context or profession.

Question 17

Creating a Code of Conduct involves input from which of the following groups?
A) top-level management
B) corporate lawyers
C) human resource personnel
D) all of the above
E) none of the above

Accepted Answer

A Code of Conduct should be a collaborative effort between top-level management, corporate lawyers, and human resource personnel to ensure that it is comprehensive, legally sound, and consistent with company culture and values.

Question 18

An organization's cause-based mission and vision are associated with:
A) increased customer satisfaction
B) increased revenue
C) highly motivated employees
D) all of the above
E) none of the above

Accepted Answer

An organization's cause-based mission and vision can lead to increased customer satisfaction, as customers often prefer to support companies with a purpose beyond profit. This can also result in increased revenue as customers are more likely to remain loyal and recommend the company to others. Additionally, employees tend to be highly motivated when they are working for a larger purpose rather than just a paycheck. Therefore, all of the above options are associated with cause-based missions and visions.

Question 19

_______________ integrates an organization's mission with its vision and provides clear direction on how the organization will progress from its current situation to a highly desired future situation.
A) Ethics coding
B) Financial planning
C) Strategic planning
D) Ethics strategy
E) none of the above

Accepted Answer

Strategic planning integrates an organization's mission with its vision and outlines a clear roadmap on how the organization will move from its current situation to a desired future state. Financial planning is focused on managing an organization's financial resources, and ethics coding and strategy are specific to ethical considerations within an organization.

Question 20

A useful approach to developing a Code of Ethics includes:
A) copying another organization's code
B) asking employees to construct the code
C) ensuring management develops the code
D) copying legal obligations into a code
E) none of the above

Accepted Answer

Asking employees to construct the code promotes employee involvement and buy-in to the final product. It also allows for a wider range of perspectives and ethical considerations to be included in the code. Simply copying another organization's code may not be applicable to the specific values and ethics of your own organization, and copying legal obligations may not encompass all ethical considerations. While it is important for management to be involved in the code development process, solely relying on them may not lead to a comprehensive and inclusive code. Therefore, option B is the best choice.

Quiz 4: Codes of Ethics and Codes of Conduct

A _______________,which is legal,expedites performance of "routine governmental action," such as obtaining permits,processing paperwork,loading and unloading cargo,and scheduling inspections to transit goods across borders.

A good first step to formalize an organization's ethics program is to:

A ____________ is typically defined as providing someone with a monetary incentive or object of value to do something contrary to his/her job description.

An organization's ___________ describes what an organization does and for whom.

An organization's ___________ describes what an organization aspires to become in the future.

Which of the following purposes will Codes of Ethics and Codes of Conduct not fulfill?

A Code of Conduct is characterized by which of the following?

A collaborative effort advocating socially responsible free market capitalism developed by an international network of business leaders is known as:

Which of the following are not among the six values continually expressed in corporate Codes of Ethics?

An organization's Code of Ethics and Code of Conduct can minimize ethical ambiguities because they:

The extent of an organization's ethics program is often related to its ____________.

Following high-profile corporate scandals including Enron and WorldCom,Congress passed a set of legislations known as _________________,which requires the disclosure of the presence or absence of a Code of Ethics for senior financial officers.

Which of the following statements is correct?

Ethical dilemmas typically arise because _______________.

Effective strategic messages must be _____________.

Codes of Ethics articulate and reinforce a _____________,rather than just one person's opinion,and legitimize dialogue about ethical issues when challenging situations arise.

Creating a Code of Conduct involves input from which of the following groups?

An organization's cause-based mission and vision are associated with:

_______________ integrates an organization's mission with its vision and provides clear direction on how the organization will progress from its current situation to a highly desired future situation.

A useful approach to developing a Code of Ethics includes: