Deck 12: Format Errors: Letters and Memos

Question 1

We will _____ with dinner.

A) procede
B) proceed
C) precede

Answer 1

B

Question 2

Company _____ was at an all-time low.

A) morale
B) moral

Answer 2

A

Question 3

If a copy of the letter is going to someone other than the addressee, _________.

A) use a c for copy followed by the person's name
B) use p.s.and the person's name
C) use the word carbon and the person's name
D) a notation is not required

Answer 3

A

Question 4

The _______ of the story was to never give up.

A) morale
B) moral

Question 5

If a letter is addressed to an individual, the individual's personal title (Mr., Mrs., Ms.) or professional title (Dr., Professor) is included as a sign of courtesy.

Question 6

A well written and well formatted letter will give a favorable impression of the sender and the sender's company.

Question 7

You can always use the receiver's first name in a salutation.

Question 8

When preparing more than one letter, be sure that each letter is inserted into the correctly addressed envelope.

Question 9

In block format, the date, complimentary close, and writer's name and official title begin near the horizontal center of the page.

Question 10

Reference initials are _________.

A) always used
B) are used if the sender is the typist
C) are used if the sender and typist are different.
D) are optional

Question 11

Use letterhead on both pages of a two-page letter.

Question 12

A subject line _________.

A) is positioned one line after the date
B) is positioned one line after the inside address
C) is positioned one line after the salutation
D) is never used today

Question 13

When we use a colon after the salutation, we must use a comma after the complimentary close.

Question 14

A memo _________.

A) is sent to someone outside the firm
B) is sent to someone inside the firm
C) can be sent to someone inside or outside the firm
D) is not used today because of email

Question 15

When we use a colon after the salutation and a comma after the closing, we refer to it as having open punctuation.

Question 16

Do not _______ your keys.

A) lose
B) loose
C) loss
D) luse

Question 17

Let your mother ______ you in the lunch line.

A) proceed
B) precede

Question 18

Depending on the relationship between the sender and receiver, the salutation may be formal or informal.

Question 19

The following date is correctly formatted for a letter: January 1, 2015.

Question 20

When a document is included with a letter, an enclosure notation is keyed _________.

A) one enter below the closing
B) one enter below the reference initials
C) two enters below the closing
D) three enters below the closing