Deck 8: Program Implementation and Administration

Question 1

________ is a characteristic of public administration.

A) Apolitical
B) Impartial
C) Selectively staffed
D) Hierarchical
E) All of the above.

Answer 1

All of the above.

Question 2

________ is a common element in all administrative processes.

A) Planning
B) Implementation
C) Ethical Leadership
D) Evaluation
E) All of the above.

Answer 2

All of the above.

Question 3

The first major step to implementing an action plan is to:

A) Organize.
B) Hire personnel.
C) Acquire equipment and facilities.
D) Outsource security services.
E) All of the above.

Answer 3

Organize.

Question 4

An estimated ________ full-time equivalent (FTE) persons are required to cover an assignment continuously.

A) 3.0
B) 3.5
C) 4.0
D) 4.5
E) 5.0

Question 5

Adults learn best if training and education programs:

A) Are evidence-based.
B) Actively engage the learner.
C) Address individual needs.
D) Allow learners to evaluate themselves.
E) All of the above.

Question 6

________ skills development addresses desired values and attitudes.

A) Psychomotor
B) Cognitive
C) Affective
D) Manipulative
E) All of the above.

Question 7

A(n) ________ outlines a series of steps to be followed consistently.

A) Instructional goal
B) Instructional objective
C) Policy
D) Procedure
E) All of the above.

Question 8

Evaluation involves:

A) Measuring performance.
B) Comparing performance with stated objectives.
C) Reporting results.
D) Taking corrective action.
E) All of the above.

Question 9

________ performance measurement standards are quantifiable.

A) Subjective
B) Intangible
C) Numerical
D) Quality
E) All of the above.

Question 10

The ________ Award criteria reflect validated management practices against which an organization can measure its performance.

A) Malcolm Baldridge National Quality
B) Quality Assurance
C) National Initiative
D) Michael Baker Improvement
E) All of the above.

Question 11

One of the reasons for economic recessions may be over-reliance on outdated Industrial Age leadership ideals. To reverse the situation organizations may adopt new ethical leadership ideals that include:

A) Renewal.
B) Democracy.
C) Economic non-violence (peace).
D) Improving the quality of life (meaning).
E) All of the above are correct.

Question 12

Public organizations are usually financed through tax revenues while private organizations are usually financed through support from private charitable foundations.

Question 13

The level of organizational complexity within an enterprise depends entirely on the size of an operation.

Question 14

Modern business organizations are becoming more structured, utilizing a hierarchical model that delineates line and staff authority.

Question 15

A contract's letters of authorization specify adjustments in compensation if a contractor fails to meet obligations expressed in the contract.

Question 16

Competitiveness and profit-oriented are characteristics of private administration.

Question 17

To organize is to create an orderly structure or arrangement.

Question 18

The organizational structure of a business or agency is the same regardless of size, location, budget or methods.

Question 19

The ethical leader controls others.

Question 20

Training often refers to general knowledge development.

Question 21

Through an indemnity/hold harmless clause, a contractee is held harmless for a wrongful act by a contract employee.

Question 22

Explain the importance of ethical leadership to the administrative process.