Deck 12: Managing Your Boss

Question 1

Which of the following applies to a "Yes Man"?

A) counterdependence
B) overdependence
C) independence
D) interdependence

Answer 1

B

Question 2

Knowing whether your boss is a numbers-person or a word-person is an important part of managing your boss.

Answer 2

True

Question 3

Someone who shows ____ cannot get enough help and support.

A) counterdependence
B) overdependence
C) independence
D) interdependence

Answer 3

B

Question 4

The realization that the best things happen by working cooperatively with others is called interdependence.

Question 5

Paige has a healthy relationship with her supervisor, Sienna. Paige meets with Sienna once every two weeks to report on her projects and seek Sienna's advice on any problems she may have and the best ways to deal with challenges. Paige is _________.

A) Managing down
B) Managing up
C) Supervising up
D) Boss managing

Question 6

An uncritical thinker does not consider possibilities beyond what he or she is told.

Question 7

Douglas's boss is asking him a lot of questions. What would be a positive interpretation of this?

A) curious and informed
B) a micromanager
C) helpful
D) passionate

Question 8

People have ____ with regards to their boss.

A) little power
B) more power than they think
C) more power than their boss has
D) no power

Question 9

John has a boss who is overloaded with work and he has some spare time. He should make himself a resource for his boss by offering to help.

Question 10

A person with a pattern of ____ has developed a sense of self-worth and a healthy attitude of self-reliance.

A) counterdependence
B) overdependence
C) independence
D) interdependence

Question 11

The relationships between bosses and employees are not unlike those between ____.

A) politicians and voters
B) teachers and students
C) coaches and players
D) parents and children

Question 12

Many people are uncomfortable with the idea of managing the boss.

Question 13

Your boss wants you to follow others' initiative for change, not lead initiatives for change.

Question 14

Yandel needs to learn to manage her boss better. The thought of this makes her ___.

A) energetic
B) optimistic
C) comfortable
D) uncomfortable

Question 15

Which term is defined as an exaggerated and distorted attempt at self-reliance?

A) counterdependence
B) overdependence
C) independence
D) interdependence

Question 16

The workaholic boss is the type who will closely monitor and control every minute of their subordinates' workday.

Question 17

The following are all included in position sources of upward influence: knowledge, effort, central location.

Question 18

Harrison is a middle manager at an electronics company. He thinks his boss doesn't like him because she doesn't talk to him much. He should talk to her about why she doesn't talk to him much before assuming that she doesn't like him.

Question 19

In order to be a good manager, you must ____.

A) manage down
B) manage up
C) both of these
D) neither of these

Question 20

Managing down means consciously and deliberately developing a meaningful, task-related, mutually respectful relationship with your direct superiors.

Question 21

The primary strategy for managing the boss is ____

A) talking to him
B) politicking with him
C) to help him be a good boss
D) do extra tasks

Question 22

____ will work extreme hours and expect their subordinates to do the same.

A) The Natural
B) The Politician
C) The Micromanager
D) The Workaholic

Question 23

You won't agree with every decision your boss makes, but your job is to ____.

A) do what you think is best
B) manage others
C) interpret what the boss wants
D) perform the tasks your boss asks you to do

Question 24

When working for a Micromanager, you should ____.

A) adapt to your boss's style
B) politick with him
C) avoid the boss
D) ask for a department transfer

Question 25

Dan just got a new boss. What is the first aspect of managing his new boss?

A) ask him personal questions to get to know him
B) understand what the boss wants and needs from Dan
C) stay up-to-date with the boss's projects
D) all of these

Question 26

Which of the following is a way to infuriate the boss?

A) lead initiatives for change
B) stay up-to-date
C) drive your own growth
D) hover by the door when she's on the phone

Question 27

Which of the following does a boss want?

A) lead initiatives for change
B) stay up-to-date
C) drive your own growth
D) all of these

Question 28

What kind of attitude does a boss want?

A) make-it-happen
B) make excuses
C) make-an-attempt
D) make-an-offer

Question 29

When working for a Wimp, you should ____.

A) adapt to your boss's style
B) politick with him
C) avoid the boss
D) support as much as you can

Question 30

What type of boss is the best to work for?

A) The Natural
B) The Politician
C) The Wimp
D) The Workaholic

Question 31

Which of the following is a way to build a relationship with your boss?

A) learn to listen
B) don't hide anything
C) zig where the boss zags
D) all of these

Question 32

Which of the following will define what type of boss someone will be?

A) age
B) personality
C) ethnicity
D) all of these

Question 33

____ can't take charge, will do whatever it takes to avoid conflict, and who often have difficulty making decisions.

A) The Natural
B) The Politician
C) The Wimp
D) The Workaholic

Question 34

Jonathan, a department head, spends a lot of time with his boss, a vice president of the company, but very little time with his staff. Jonathan often volunteers to do special projects for his boss, and he's often so busy with those projects that he doesn't have time to pay attention to his employees' projects, needs, and issues. What type of boss is Jonathan?

A) The Natural
B) The Politician
C) The Wimp
D) The Workaholic

Question 35

What is the best thing you can do when your boss is a Workaholic and she is having an outburst at you?

A) remain civil
B) yell back
C) go to HR
D) go home from work for the day

Question 36

Marcia has a micromanager boss, Adam. She always complains when he is micromanaging. How should she change her behavior to get Adam to trust her?

A) be cheerful and accommodating
B) politick with him
C) avoid Adam
D) do extra tasks

Question 37

Which of these is a key to look for with regards to your boss's behavior?

A) does he have a cynical or positive attitude
B) is she open or defensive
C) his orientation to time
D) all of these

Question 38

____ is the most common type of difficult boss.

A) The Natural
B) The Politician
C) The Micromanager
D) The Workaholic

Question 39

When someone has come to the realization that the best things happen by working cooperatively with other, they have reached ____.

A) counterdependence
B) overdependence
C) independence
D) interdependence

Question 40

Which type of boss closely monitors and controls every minute of their subordinate's workday?

A) The Natural
B) The Politician
C) The Micromanager
D) The Workaholic

Question 41

The ___ is a passive yet independent critical thinker.

A) alienated follower
B) conformist
C) pragmatic survivor
D) effective follower

Question 42

Eric treats all coworkers equally, is capable of self-management, and he works toward competency. Eric is a(n) ____.

A) alienated follower
B) conformist
C) passive follower
D) effective follower

Question 43

Finding the courage to effectively manage up becomes easier when you realize that the relationship with your boss is one of ____.

A) mutual dependence
B) interdependence
C) independence
D) mutual dependence or interdependence

Question 44

Which of the following is a way to build rapport with your boss?

A) listening
B) ask for feedback
C) compliment him
D) all of these

Question 45

Which of the following is a way to be a resource for your boss?

A) tell the boss your strengths and weaknesses
B) understand your boss's pressures
C) come up with solutions, not just problems
D) all of these

Question 46

Developing insight into your boss is only useful if ____.

A) you have realistic expectations of our bosses
B) you also have an understanding of yourself
C) you compliment him
D) you apply it every day

Question 47

If you believe the boss is doing something that hurts the organization, what should you do?

A) ignore it and do what your boss says
B) confront him about it
C) get personal with him about it
D) give your opinion without facts

Question 48

In addition to knowing what your boss's management style is, it is crucial to know your _____.

A) identification status
B) employee type
C) worker style
D) subordinate style

Question 49

Sara works for a fast-food restaurant, and she requires constant supervision. She only does exactly what she is told and shows no initiative. Sara is a(n) ____ individual.

A) independent
B) dependent
C) active
D) passive

Question 50

Which of the following is a personal source of upward influence?

A) knowledge
B) flow of information
C) central location
D) all of these

Question 51

In order to have an effective boss-subordinate relationship, it is important to ____.

A) have realistic expectations your boss
B) realize the boss will rarely be wrong
C) compliment the boss
D) accept that the boss knows more than you

Question 52

Every week, Gayle is supposed to compile information from a variety of different departmental reports onto one big report. It takes at least two full days to do, but Gayle has thought of a way she could do it faster with some minor changes in the system. Gayle meets with her boss, Mike, to explain the situation. Why is Mike happy with Gayle, even though she's bringing him a problem?

A) Because she only told him about a serious problem and not any other small problems
B) Because she apologized for the problems
C) Because she offered a valid solution along with the problem
D) all of these

Question 53

____ is the direct appeal to your boss for desired outcomes.

A) Knowledge
B) Persuasion
C) Speaking truthfully
D) Flow of information

Question 54

The most important key to building a good relationship with your boss is to ___.

A) understand her strengths and weaknesses
B) show up to work on time
C) offer some proposed solutions
D) learn to listen

Question 55

____ are mindful of the effects of their own and other's behavior on achieving organizational goals.

A) Independent critical thinkers
B) Dependent uncritical thinkers
C) Active thinkers
D) Passive thinkers

Question 56

Which of the following is a position source of upward influence?

A) network of relationships
B) flow of information
C) central location
D) all of these

Question 57

How can you be a resource for your boss?

A) develop an understanding of her strengths and weaknesses
B) read about the latest industry trends
C) politick with other departments
D) all of these

Question 58

Why do many people fear feedback?

A) they think its pointless
B) they fear the worst
C) they think their boss has no interest in providing feedback
D) all of these

Question 59

The ___ shows neither initiative nor a sense of responsibility.

A) alienated follower
B) conformist
C) passive follower
D) effective follower

Question 60

Which of the following is a way to see your boss realistically?

A) learn to listen
B) do a good job
C) don't criticize the boss to others
D) all of these

Question 61

List three of the five tips for what every boss wants. Explain, in general, why you think these are important.

Question 62

What are some things you can do to help your boss be a good boss?

Question 63

Propose you just started working at a marketing company and you have a new boss. What should do you do to effectively manage the boss?

Question 64

List the five types of bosses, and provide several example characteristics of each type.

Question 65

Explain the four attitudes toward authority with regards to trust in self, trust in others, and the approach to the boss.

Question 66

Many people are afraid to manage up because they feel they have no power, but this is not true. An employee's relationship with his boss is one of mutual dependence. What are the personal and position sources of power that employees have, and how can they use these sources of power?

Question 67

What is the difference between independent, critical thinking and dependent, uncritical thinking?