Deck 7: Organizing Principles

Question 1

The managerial functions of planning and organizing are considered independent and separate tasks.

Answer 1

False

Question 2

A formal organization is spontaneous and natural.

Answer 2

False

Question 3

Organizing must follow planning to be effective.

Answer 3

True

Question 4

Authority is formal,whereas power is informal.

Question 5

The management principle of specialization of labor is purely theoretical.

Question 6

The informal lines of authority are charted on an organizational chart.

Question 7

Organizing is the management function that establishes relationships between activity and authority.

Question 8

Temporary,unique situations are suited to functional authority.

Question 9

Organizational activities are derived from the company's plans and objectives.

Question 10

An advantage of specialization is that work can be performed more efficiently.

Question 11

Reorganization does not require significant attention to assigning work and delegating authority.

Question 12

Work activities and functions can be grouped into similar categories for logical organizational purposes.

Question 13

Organizing begins with the development of standards of performance.

Question 14

The solid lines diagrammed on an organizational chart typically indicate responsibilities.

Question 15

Customer departmentalization groups activities and responsibilities based on the specialized activities such as finance,marketing,production,and human resources.

Question 16

There are two types of organizational authority: formal and informal.

Question 17

Simply stated,organizing is a managerial deployment of people,ideas,and resources.

Question 18

Organizational activities determine the type and quantity of authority necessary.

Question 19

Line authority between subordinates and superiors flows upward.

Question 20

Determining work activities should follow both the assignment of work activities and the delegation of authority.

Question 21

Generally speaking,the fewer decisions made at lower levels,the more decentralized the organization.

Question 22

The greater the number of decisions made at the higher levels of the organization,the more the company is decentralized.

Question 23

Decision making is a "shared" behavior within centralized organizations.

Question 24

Responsibility is accepting the work assigned to an employee.

Question 25

Examples of staff departments might include human resources,legal,computer services,and public relations.

Question 26

Line departments provide help and assistance to others through the use of their authority.

Question 27

Which management function establishes relationships between activities and authority?

A)planning
B)organizing
C)staffing
D)leading

Question 28

There is an absolute relationship or correlation between centralization and span of control.

Question 29

Rules,policies,and procedures abound within the informal organization.

Question 30

Managers can shed both responsibility and accountability by using delegation.

Question 31

Accountability means being answerable for your actions.

Question 32

When an organization downsizes,this is referred to as shrinking:

A)the size of the company.
B)the amount of expenditures a company has.
C)the number of employees.
D)the number of employees and the size of the company.

Question 33

The requirements for becoming a formal leader are similar to those of informal leaders.

Question 34

"Spontaneous" is an accurate label for the informal organization.

Question 35

Delegation can act as a safety valve for managers taking on too much work.

Question 36

Efficient managers need not be concerned with the informal organization.

Question 37

Wider spans of control and fewer levels of management typically mean decentralized decision making.

Question 38

The ideal span of control is five to eight subordinates.

Question 39

Examples of line departments include payroll and maintenance.

Question 40

"I need to check up on my subordinates" exemplifies a common comment throughout decentralized organizations.

Question 41

Direct managerial authority is synonymous with ____________ authority.

A)functional
B)operational
C)line
D)staff

Question 42

Staff authority is usually indicated on organizational charts by ____________.

A)solid dark lines
B)downward arrows
C)shaded boxes
D)dotted lines

Question 43

Staff authority is a form of all of the following except ____________.

A)advice
B)assistance
C)giving guidance
D)direct control

Question 44

The __________ principle calls for the establishment of one authority figure for each designated task of the organization;this person has the authority to coordinate all plans concerning that task.

A)chain of command
B)unity of direction
C)formal organization
D)hierarchy of relationships

Question 45

Each employee should have only one ____________,but may have more than one ____________,depending on the relationship between departments.

A)objective,goal
B)boss,supervisor
C)task,job
D)office,workspace

Question 46

Which of the following is a type of "supportive" or "assisting" authority?

A)functional
B)staff
C)personal
D)line

Question 47

Group activities and responsibilities in departments based on the needs of specific groups is called:

A)product structure.
B)functional departmentalization.
C)customer departmentalization.
D)geographic structure.

Question 48

Which of the following is not a typical departmentalization type?

A)functional
B)geographical
C)product
D)organizational

Question 49

Authority remains with the ____________,and ____________ remains with the individual.

A)person;power
B)organization;authority
C)group;individuality
D)position;power

Question 50

Simplified,the management principle known as chain of command "asks":____________

A)What do we plan to accomplish?
B)Where will the funding come from?
C)What is the company's mission?
D)Who reports to whom?

Question 51

Authority is closely associated with the ______ managerial principle.

A)unity of task
B)chain of command
C)unity of direction
D)unity of purpose

Question 52

The organizing process is important as a way to help the organization attain its:

A)mission.
B)non programmed decisions.
C)chain of command.
D)bureaucratic controls.

Question 53

Line departments exercise ____________ authority,and staff departments exercise ____________ ____________ authority.

A)complete;partial
B)functional;centralized
C)direct;indirect
D)service;centralized

Question 54

The human resources manager would utilize functional authority by the following except:

A)recruiting
B)selecting
C)evaluation
D)chain of command

Question 55

As an employee completes a few basic work routines,high efficiency and ____________ ____________ will typically characterize the job.

A)high job satisfaction
B)low specialization
C)high moral
D)low job satisfaction

Question 56

The authority that permits staff managers to make decisions about specific activities performed by employees within other departments is:

A)line authority.
B)staff authority.
C)functional authority.
D)organization restructuring.

Question 57

All of the following are examples of functional departments except:

A)finance.
B)human resources.
C)geographical.
D)marketing.

Question 58

Specialization of labor refers to:

A)the degree to which organizational tasks are subdivided into separate jobs.
B)a manager who takes a small amount of simple activities and compiles them to form one complex task.
C)managers asking their employees what skills are necessary to complete their goals.
D)the classification of employees into working units.

Question 59

Authority is a formal ____________ vested or granted to superiors within organizations.

A)condition
B)opportunity
C)obligation
D)right

Question 60

The type of authority that utilized advice and recommendations to line managers would be:

A)staff authority.
B)line authority.
C)functional authority.
D)management downsizing.

Question 61

Within the delegation process,a task is ____________ and authority is ____________.

A)accountable;answerable
B)delegated;assigned
C)assigned;delegated
D)accepted;accountable

Question 62

"I made a mistake,I will accept any discipline or punishment imposed" reflects a person's ____________.

A)authority
B)power
C)accountability
D)skill

Question 63

Which of the following is not true?

A)Informal power is given/granted by others.
B)Informal power does not follow formal channels.
C)Informal power is far less stable than formal authority.
D)Informal power is assigned by the organization to managers.

Question 64

"When I want something done right,then I get the right person to do it" is an indication of managerial ____________.

A)insubordination
B)sanction
C)cohesion
D)delegation

Question 65

A manager formally assigned as department head possesses organization ____________ power.

A)referent
B)legitimate
C)charismatic
D)expert

Question 66

Which of the following is an example of the informal organization at work?

A)obeying rules
B)following procedures
C)discussing personal issues
D)respecting authority

Question 67

The number of subordinates reporting directly to a manager is ____________.

A)chain of command
B)span of control
C)unity of purpose
D)unity of direction

Question 68

Decentralization allows managers to be closer to the action and:

A)create a formal organization.
B)implement non-programmed decisions.
C)get closer to the consumer.
D)develop line of authority.

Question 69

In the informal group,workers' behavior differs from what managers may have expected based on the following except:

A)contingency plans.
B)relationships.
C)procedures.
D)rules.

Question 70

More and more organizations use decentralization as a means to achieving:

A)labor union growth.
B)management downsizing.
C)division of labor.
D)greater productivity.

Question 71

Values or attitudes that employees as a group accept as standard of behavior are known as:

A)policy.
B)standing plans.
C)single-use plans.
D)norms.

Question 72

The informal organization emerges within the:

A)chain of command.
B)formal organization.
C)functional organization.
D)division of labor.

Question 73

Which of the following is true regarding span of control?

A)The "ideal" span of control is five to eight persons.
B)There is no "ideal" span of control.
C)The proper span is never more than 15 persons.
D)The smaller the span the better.

Question 74

When considering the appropriate span of control for each manager,you must consider ____________.

A)manager's experience
B)subordinates' qualifications
C)subordinates' experience
D)all of the above

Question 75

The obligation to carry out one's assigned duties to the best of one's ability is:

A)responsibility.
B)power.
C)accountability.
D)skill.

Question 76

Authority in decentralized organizations is delegated to ____________.

A)the highest person in charge
B)staff members only
C)assistant managers
D)the lowest possible level

Question 77

A manager with an expanding work load and limited budget funding should ____________.

A)work weekends
B)take the work home
C)hire more staff
D)delegate to competent subordinates

Question 78

____________ organizations often grow to be very large but,____________ remain small and focused on personal relationships.

A)international,local
B)formal,informal
C)production,service
D)centralized,decentralized

Question 79

Formal organization puts emphasis on the following except:

A)creation by management.
B)behavior guidelines provided by rules,policies,and procedures.
C)leverage is provided by authority.
D)functions with power and politics.

Question 80

When authority is truly shifted to the hands of the employees,and is accompanied by training and information,it becomes ____________.

A)trust
B)loyalty
C)empowerment
D)synergy