Deck 7: Theories of Leadership and Management Development

Question 1

Which of the following management theorists established a work standard based on the effects of fatigue on work performance?

A)Frederick Taylor
B)Frank Gilbreth
C)Henry Gantt
D)Abraham Maslow

Answer 1

Frank Gilbreth

Question 2

A school nurse planned a health promotion program on character development for a group of seventh-graders.Which behavior most likely prompted the school nurse to develop the program?

A)Increased teacher involvement
B)Manifestations of students' trust of each other
C)Students' increasing use of sexual language while walking down the halls
D)Decrease in sexual activity among teens

Answer 2

Students' increasing use of sexual language while walking down the halls

Question 3

The primary difference between the classical management theorists and the behavioral science theorists is that the latter:

A)Focus on productivity
B)Focus on social environment
C)Focus on having a positive attitude toward people
D)Focus on organizational structure

Answer 3

Focus on having a positive attitude toward people

Question 4

Transactional leadership focuses on management tasks and trade-offs in exchange for expected performance.In transformational leadership,the nurse manager:

A)Sets goals for the employees
B)Uses management by exception
C)Focuses on day-to-day operations
D)Encourages self-management

Question 5

What might one find in Likert's consultative system that would be less likely in participative management systems?

A)Staff members' ideas are sought.
B)Sometimes an informal organization resists the formal goals.
C)Staff members feel free to discuss their jobs with the manager.
D)Decision making is integrated throughout the organization.

Question 6

Which management theorist focused on the organization as a whole rather than concentrating solely on production?

A)Frederick Taylor
B)Frank Gilbreth
C)Lillian Gilbreth
D)Max Weber

Question 7

Which theorist introduced the concept of management by objectives as a way to manage managers?

A)Rensis Likert
B)Kenneth Blanchard
C)Peter Drucker
D)Tom Peters

Question 8

The staff developer prepared a presentation for the hospital regarding diversity.What is the single most important factor predicting successful implementation of a diversity program?

A)Nurses' support
B)Administrative support
C)Physicians' support
D)Stake holders' support

Question 9

The nurse applicant revealed during a job interview that he had undergone a below-the-knee amputation.After the interview,the nurse manager thanked the nurse for coming in but said she was sorry that she would not be able to hire him (even though there were openings available).What law did the nurse manager violate?

A)The Rehabilitation Act
B)The Civil Rights Act
C)The Americans with Disabilities Act
D)The Equal Employment Opportunity Act

Question 10

Which of the following theorists stresses leadership that serves people?

A)Warren Bennis
B)Robert Greenleaf
C)Larry Spears
D)Peter Senge

Question 11

The nurse manager demonstrates self-confidence in his ability to lead.He also describes himself as a visionary with empathy.Daniel Goleman identifies this behavior as:

A)A servant leader
B)A benchmark for excellence
C)An emotional intelligence competency
D)Contingent reinforcement leadership

Question 12

The chief nursing officer (CNO)scheduled performance evaluations for one male nurse manager and one female nurse manager.Which leadership skill would the CNO expect to find in the leadership styles of both genders?

A)Autocratic management style
B)Aggressive communication skills
C)Skills in networking outside the organization
D)Nondirective management style

Question 13

Unit personnel have a great deal of respect for the nurse manager.Based on Fred Fielder's contingency model of leadership,what situation helps the nurse manager to be effective?

A)Unit environment
B)Staff-to-staff relations
C)Positional power
D)Staff empowerment

Question 14

According to Peter Senge's theory,all of the following are disciplines for building a learning organization except:

A)Systems thinking
B)Personal mastery
C)Mental models
D)Emotional competence

Question 15

Hersey and Blanchard's situational leadership theory predicts the most appropriate leadership style based on which of the following variables?

A)Readiness of followers
B)Readiness of physicians
C)Readiness of nurses
D)Readiness of the organization

Question 16

The nurse manager sees herself as demonstrating leadership skills based on the situation.She can be a follower as well as a leader;she is aware of her behavior and the behavior of her followers.The nurse manager's leadership style is:

A)Transactional leadership
B)Integrative leadership
C)Transformational leadership
D)Situational leadership

Question 17

A newly hired staff nurse observed the nurse manager's leadership style.The nurse manager used rules and policies to guide the staff and expected compliance.The nurse manager's leadership style was:

A)Shared governance
B)Democratic
C)Laissez-faire
D)Bureaucratic

Question 18

A staff nurse did not agree with the nurse manager about the new staffing policy.What is the best way for the staff nurse to handle the situation effectively?

A)Discuss the disagreement in a public forum
B)Try to develop solutions to the problem
C)Bring up the problem during a Joint Commission survey
D)Tell the nurse manager that the manager's decision was unprofessional

Question 19

Which kind of followers believe they must please the boss?

A)Effective followers
B)Conformist followers
C)Alienated followers
D)Ineffective followers

Question 20

Which of the following management theorists favored a division of work through specialization?

A)Elton Mayo
B)Kurt Lewin
C)Jacob Moreno
D)Henri Fayol

Question 21

Which of the following trends is most important for the twenty-first-century leader and manager?

A)Shortage of health care facilities
B)Spread of Asian flu
C)Shortage of medication
D)Globalization

Question 22

The primary difference between leadership and management is that leadership is more outcomes oriented and management is more:

A)Process oriented
B)Solutions oriented
C)Conflict resolution oriented
D)Organization oriented

Question 23

A staff nurse began a graduate program focusing on health systems management.To be prepared as an effective leader in a health care agency,the staff nurse would probably benefit the most from instruction in which area?

A)Information systems
B)Computerized charting
C)Computerized medical records
D)Self-regulation of nursing practice

Question 24

Which professional statement makes it clear that a nurse's responsibility is first to the patient and second to the institution?

A)Nursing's Social Policy
B)Nursing's Social Justice Policy
C)The Code of Ethics
D)The bylaws of the American Organization of Nurse Executives

Question 25

Part of the performance evaluation for a staff nurse focused on ethics and character development.What kind of activity demonstrates to the nurse manager that a staff nurse has a healthy character?

A)Declining civic responsibility
B)Attempt to create a caring workplace
C)Promotion of exterior motivation
D)Excessive drinking leading to increased absenteeism