Deck 6: Decision Making and Creativity

Question 1

What type of roles foster supportive and constructive interpersonal relationships?

A)group roles
B)task roles
C)goal roles
D)maintenance roles
E)emotive roles

Answer 1

D

Question 2

A group becomes a team when all the following criteria are met EXCEPT?

A)Leadership
B)Accountability
C)Individuality
D)Problem-solving
E)Effectiveness

Answer 2

C

Question 3

When groups disperse due to completion of the project, what stage of development does this represent according to Tuckman's model?

A)Forming
B)Storming
C)Norming
D)Performing
E)Adjourning

Answer 3

E

Question 4

The idea of a physically dispersed task group that conducts its business through modern information technology refers to which of these?

A)Research insight
B)Cross-functionalism
C)Virtual team
D)Self-functionalism
E)Social loafing

Question 5

Many managers strongly resist giving up the reins of power to people they view as subordinates.They see self-managed teams as

A)a threat to the proper management of people
B)a threat to their productivity
C)a threat to the even pace of work
D)a threat to their job security
E)a threat to quiet, unassertive employees

Question 6

_______________ or, stage ____________ is a time of testing, according to the five-stage theory of group development.

A)Forming; 1
B)Norming; 3
C)Storming; 2
D)Performing; 4
E)Adjourning; 5

Question 7

Explicit statements by supervisors or co-workers, critical events in the group's history, and primacy are some ways in which __________ develop.

A)trust
B)cohesiveness
C)teamwork
D)roles
E)norms

Question 8

All of the following are task roles EXCEPT

A)the harmonizer
B)the initiator
C)the evaluator
D)the energizer
E)information seeker

Question 9

What is the fourth stage in the five-stage model theory for group development?

A)Forming
B)Storming
C)Norming
D)Performing
E)Collecting

Question 10

If James, president of the student government association, marks the first annual meeting by a very formal interaction between himself and others, James is establishing norms through ___________________.

A)trust
B)primacy
C)teamwork
D)roles
E)norms

Question 11

__________ enable the work group to define, clarify, and pursue a common purpose.

A)Task roles
B)Information seeker roles
C)Storming stage
D)Maintenance roles
E)Norms

Question 12

Though virtual teams are technologically advanced, they cannot survive without the same old fashioned factors like

A)top-management support and mission
B)objectives, effective leadership and hands on training
C)a clear mission
D)effective leadership
E)all the above

Question 13

___________ occur(s) when specialists from all different areas are on the same team.

A)Research insight
B)Cross-functionalism
C)Virtual team
D)Self-functionalism
E)Social loafing

Question 14

Norms tend to be enforced by group members except when they

A)help the group or organization to survive
B)complicate behavioural expectations
C)help individuals avoid embarrassing situations
D)clarify the groups or organizations central values and unique identify
E)clarify behaviour expectations

Question 15

Group cohesiveness, or the 'we feeling' develops during which stage according to the theory of group development?

A)forming
B)storming
C)norming
D)performing
E)adjourning

Question 16

Which of the following is NOT a stage of group development according to Tuckman?

A)Forming
B)Storming
C)Norming
D)Performing
E)Collecting

Question 17

Which item is a feature of virtual teams?

A)small group size
B)goal setting
C)physically dispersed task group
D)face-to-face contact
E)long-term members

Question 18

In Tuckman's Five-Stage Theory of Group Development, a focus on solving task problems occurs

A)in the stage before norming
B)in the forming stage
C)in the stage before adjourning
D)in the stage before storming
E)in the storming stage

Question 19

A group becomes a team when

A)Leadership becomes a shared activity
B)Accountability shifts from strictly individual to both individual and collective
C)The group develops a purpose or mission
D)Problem solving becomes a way of life
E)All of the responses are correct

Question 20

The first behaviour pattern that emerges in the group can affect group norms.Which of the following describes this phenomenon?

A)explicit statements by co-workers or supervisors
B)critical events in the group's history
C)primacy
D)carry over from past situations
E)recency

Question 21

Consider a group that you have been a member of.Explain how group norms were formed and how the norms were enforced.Was this membership in a group or a team.Explain why.

Question 22

Communication, support, respect, fairness, predictability, and competence are all guidelines for building and maintaining

A)a team
B)trust
C)problem solutions
D)group stability
E)good decisions

Question 23

Group think can occur if groups are friendly and tight knit.Poor decision making can result.Explain the eight classic symptoms of group think.How would you overcome group think?

Question 24

Formal groups fulfill the organizational function of reducing the individual's anxieties and feelings of insecurity and powerlessness.

Question 25

Groupthink can be prevented by having different groups with different leaders explore the same policy questions.

Question 26

A self-managed team has a negative effect on productivity.

Question 27

Mariam worked to keep the group together.She was performing a task role within the group.

Question 28

The Punctuated Equilibrium Model is a group development process consisting of stable periods interrupted by punctuated situations.

Question 29

Being available and approachable refers to which guidelines for building and maintaining trust?

A)Communication
B)Support
C)Respect
D)Predictability
E)Competence

Question 30

Self-management is one of the six guidelines for building and maintaining trust.

Question 31

In a managerial position, it is especially important to keep team members and employees informed by explaining policies and decisions and providing accurate feedback.This is an example of which guideline for building and maintaining trust?

A)Communication
B)Support
C)Respect
D)Predictability
E)Competence

Question 32

Managers can curb social loafing by

A)giving routine tasks
B)not identifying individual output
C)providing challenging tasks
D)providing important tasks
E)providing important, challenging and accountable tasks

Question 33

At the performing stage or stage 4, the work is done and it is time to move on to other things.

Question 34

Norms are enforced to clarify the group's or organizations central values and/or unique identity.

Question 35

The task roles of initiator and energizer are goal-directed roles.

Question 36

In a self-managed team, employees act as their own supervisor.

Question 37

Social loafing occurs in all of the following EXCEPT

A)when there is no personal accountability
B)when the tasks are not perceived to be important
C)when extra effort is not rewarded individually
D)when group members expected to be evaluated
E)when members perceive that others are not working