Question 1

What type of roles foster supportive and constructive interpersonal relationships?
A)group roles
B)task roles
C)goal roles
D)maintenance roles
E)emotive roles

Accepted Answer

Maintenance roles focus on promoting interpersonal relationships within a group or team, encouraging teamwork, and creating a positive group climate. These roles help to maintain good relationships and ensure that team members feel supported and valued, leading to better communication and overall success. Examples of maintenance roles include encouragers, harmonizers, and compromisers.

Question 2

A group becomes a team when all the following criteria are met EXCEPT?
A)Leadership
B)Accountability
C)Individuality
D)Problem-solving
E)Effectiveness

Accepted Answer

Individuality refers to the uniqueness and diversity of team members, which can actually enhance team performance. Therefore, all the other criteria (leadership, accountability, problem-solving, and effectiveness) are necessary for a group to become a team, but individuality is not a hindrance to team formation.

Question 3

When groups disperse due to completion of the project, what stage of development does this represent according to Tuckman's model?
A)Forming
B)Storming
C)Norming
D)Performing
E)Adjourning

Accepted Answer

The dispersal of a group after completing a project represents the final stage of Tuckman's model, which is Adjournment or Mourning.

Question 4

The idea of a physically dispersed task group that conducts its business through modern information technology refers to which of these?
A)Research insight
B)Cross-functionalism
C)Virtual team
D)Self-functionalism
E)Social loafing

Accepted Answer

The idea of a physically dispersed task group that conducts its business through modern information technology is referring to a virtual team. A virtual team is a group of individuals who work together from different geographic locations and rely on communication technology such as video conferencing and email to work together.

Question 5

Many managers strongly resist giving up the reins of power to people they view as subordinates.They see self-managed teams as
A)a threat to the proper management of people
B)a threat to their productivity
C)a threat to the even pace of work
D)a threat to their job security
E)a threat to quiet, unassertive employees

Accepted Answer

Managers who resist the idea of self-managed teams often do so because they fear that it will make their own positions redundant or unnecessary. They may feel that they are the only ones who are capable of managing employees and that empowering teams will take away their job security.

Question 6

_______________ or, stage ____________ is a time of testing, according to the five-stage theory of group development.
A)Forming; 1
B)Norming; 3
C)Storming; 2
D)Performing; 4
E)Adjourning; 5

Accepted Answer

Storming, stage 2, is considered a time of testing because group members may challenge authority, express conflicting opinions, and experience interpersonal conflict as they establish their roles and goals within the group.

Question 7

Explicit statements by supervisors or co-workers, critical events in the group's history, and primacy are some ways in which __________ develop.
A)trust
B)cohesiveness
C)teamwork
D)roles
E)norms

Accepted Answer

Norms within a group or organization develop through explicit statements by supervisors or co-workers, critical events in the group's history, and the principle of primacy. These factors contribute to establishing the shared expectations and rules that guide behavior in the group.

Question 8

All of the following are task roles EXCEPT
A)the harmonizer
B)the initiator
C)the evaluator
D)the energizer
E)information seeker

Accepted Answer

The harmonizer is not a task role, but rather a social role that focuses on maintaining positive relationships within the group. The other options listed are all task roles that contribute to getting the work done.

Question 9

What is the fourth stage in the five-stage model theory for group development?
A)Forming
B)Storming
C)Norming
D)Performing
E)Collecting

Accepted Answer

The fourth stage in the five-stage model theory for group development is Performing, where the group has developed a cohesive and efficient way of working together towards a common goal. During this stage, group members are focused on achieving the group's objectives, and there is a sense of trust and interdependence among them.

Question 10

If James, president of the student government association, marks the first annual meeting by a very formal interaction between himself and others, James is establishing norms through ___________________.
A)trust
B)primacy
C)teamwork
D)roles
E)norms

Accepted Answer

Primacy refers to the idea that the first interaction or experience in a group or organization can set the tone for future interactions and establish norms for behavior. In this case, James is setting a very formal tone for the first annual meeting, which may influence how others behave in future meetings.

Question 11

__________ enable the work group to define, clarify, and pursue a common purpose.
A)Task roles
B)Information seeker roles
C)Storming stage
D)Maintenance roles
E)Norms

Accepted Answer

The answer of __________ enable the work group to define,...

Question 12

Though virtual teams are technologically advanced, they cannot survive without the same old fashioned factors like
A)top-management support and mission
B)objectives, effective leadership and hands on training
C)a clear mission
D)effective leadership
E)all the above

Accepted Answer

All of the factors listed are essential for the survival and success of virtual teams. Top-management support and a clear mission help provide direction and motivation for team members, while objectives, effective leadership, and hands-on training help ensure that the team is working towards goals and that individual members are equipped to contribute effectively. Without all of these factors, virtual teams are likely to struggle or fail.

Question 13

___________ occur(s) when specialists from all different areas are on the same team.
A)Research insight
B)Cross-functionalism
C)Virtual team
D)Self-functionalism
E)Social loafing

Accepted Answer

Cross-functionalism refers to the approach of having individuals with different specializations working together on a team. This offers a diverse set of perspectives and knowledge which can lead to more creative and effective problem-solving.

Question 14

Norms tend to be enforced by group members except when they
A)help the group or organization to survive
B)complicate behavioural expectations
C)help individuals avoid embarrassing situations
D)clarify the groups or organizations central values and unique identify
E)clarify behaviour expectations

Accepted Answer

Norms can be complicated and difficult to enforce, leading group members to not consistently adhere to them. Other factors, such as the benefits of the norm to the group or individual, the clarification of values and expectations, and the avoidance of embarrassment can all contribute to the enforcement of norms.

Question 15

Group cohesiveness, or the 'we feeling' develops during which stage according to the theory of group development?
A)forming
B)storming
C)norming
D)performing
E)adjourning

Accepted Answer

According to the theory of group development by Tuckman, group cohesiveness, or the 'we feeling', develops during the norming stage. This stage is characterized by the establishment of norms, values, and goals, which help to create a sense of unity among group members.

Question 16

Which of the following is NOT a stage of group development according to Tuckman?
A)Forming
B)Storming
C)Norming
D)Performing
E)Collecting

Accepted Answer

Collecting is not a stage of group development according to Tuckman. The correct stages are forming, storming, norming, and performing.

Question 17

Which item is a feature of virtual teams?
A)small group size
B)goal setting
C)physically dispersed task group
D)face-to-face contact
E)long-term members

Accepted Answer

Virtual teams are characterized by physically dispersed members who communicate primarily through electronic channels such as email, video conferencing, and collaboration software. A small group size, goal setting, face-to-face contact, and long-term members are not necessarily features of virtual teams.

Question 18

In Tuckman's Five-Stage Theory of Group Development, a focus on solving task problems occurs
A)in the stage before norming
B)in the forming stage
C)in the stage before adjourning
D)in the stage before storming
E)in the storming stage

Accepted Answer

The answer of In Tuckman's Five-Stage Theory of Group Development,...

Question 19

A group becomes a team when
A)Leadership becomes a shared activity
B)Accountability shifts from strictly individual to both individual and collective
C)The group develops a purpose or mission
D)Problem solving becomes a way of life
E)All of the responses are correct

Accepted Answer

All of the responses are correct.

A team is not just a group of individuals working together, but rather, it is a group that has developed a shared purpose, works collaboratively towards common goals, takes responsibility for their own and each other's actions, and solves problems collectively. Leadership becomes a shared activity as the team operates as a cohesive unit, with each member bringing their own strengths and expertise to the table. Individual accountability shifts to both individual and collective accountability, as everyone becomes responsible for achieving team-specific outcomes. Problem solving becomes a way of life as the team works together to overcome obstacles and challenges. Overall, a successful team has a strong sense of collaboration, trust, and communication, which is achieved through the various factors listed in the answer choices.

Question 20

The first behaviour pattern that emerges in the group can affect group norms.Which of the following describes this phenomenon?
A)explicit statements by co-workers or supervisors
B)critical events in the group's history
C)primacy
D)carry over from past situations
E)recency

Accepted Answer

Primacy refers to the phenomenon where the first behaviour pattern exhibited by a group member can strongly influence the group's subsequent behaviour and therefore group norms. This is because the first behaviour often sets a precedent for future behaviour, making it difficult for subsequent behaviour to deviate from the initial behaviour pattern. Therefore, the first behaviour pattern exhibited in a group can have a significant impact on the development and establishment of group norms.

Quiz 6: Decision Making and Creativity

What type of roles foster supportive and constructive interpersonal relationships?

A group becomes a team when all the following criteria are met EXCEPT?

When groups disperse due to completion of the project, what stage of development does this represent according to Tuckman's model?

The idea of a physically dispersed task group that conducts its business through modern information technology refers to which of these?

Many managers strongly resist giving up the reins of power to people they view as subordinates.They see self-managed teams as

___ or, stage is a time of testing, according to the five-stage theory of group development.

Explicit statements by supervisors or co-workers, critical events in the group's history, and primacy are some ways in which __________ develop.

All of the following are task roles EXCEPT

What is the fourth stage in the five-stage model theory for group development?

If James, president of the student government association, marks the first annual meeting by a very formal interaction between himself and others, James is establishing norms through ___________________.

__________ enable the work group to define, clarify, and pursue a common purpose.

Though virtual teams are technologically advanced, they cannot survive without the same old fashioned factors like

___________ occur(s) when specialists from all different areas are on the same team.

Norms tend to be enforced by group members except when they

Group cohesiveness, or the 'we feeling' develops during which stage according to the theory of group development?

Which of the following is NOT a stage of group development according to Tuckman?

Which item is a feature of virtual teams?

In Tuckman's Five-Stage Theory of Group Development, a focus on solving task problems occurs

A group becomes a team when

The first behaviour pattern that emerges in the group can affect group norms.Which of the following describes this phenomenon?