Deck 10: Production and Operations Management

Question 1

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
A complex project might require a(n)_____,which seeks to minimize delays by coordinating all aspects of the production process.

Answer 1

d

Question 2

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
______ is a voluntary program administered by the U.S.Green Building Council aimed at promoting sustainable construction processes.

Answer 2

b

Question 3

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
_____ is a production system in which computers help workers design products,control machines,and handle materials.

Answer 3

h

Question 4

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
_____ determines the sequence of work throughout the facility and specifies who will perform each aspect of work at what location.

Question 5

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
An inventory system that seeks to eliminate anything that does not add value in operations activities by providing the right part at the right place at just the right time is called a(n)_____ system.

Question 6

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
The organization whose mission is to develop and promote international standards for business,government,and society to facilitate global trade is _____.

Question 7

Describe the differences between mass production,flexible production,and customer-driven production.

Question 8

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
The process of determining how well other companies perform business functions or tasks is called _____.

Question 9

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
Companies create _____,or want-satisfying power,by converting raw materials and other inputs into finished goods and services.

Question 10

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
The logical extension of specialization,mechanization,and standardization led to the development of the _____.

Question 11

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
A(n)_____ transforms raw materials into finished products.

Question 12

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
The _____ is a fundamental step in a company's production plan.

Question 13

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
Many companies maintain _____ systems to continually monitor the amounts and locations of their merchandise.

Question 14

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
The third component of mass production,_____,involves producing uniform,interchangeable goods and parts.

Question 15

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
The sequence of operations that require the longest time for completion is known as the _____.

Question 16

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
A(n)_____ groups machinery and equipment according to their functions.

Question 17

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
______ is the function requiring production and operations managers to balance the need to keep stock on hand to meet demand against the costs of carrying inventory.

Question 18

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
_____ is a software-based production planning system that ensures a company has all the parts and materials it needs to produce its output at the right time and place,and in the right amounts.

Question 19

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
A(n)_____,one of the oldest analytical methods for help with scheduling,tracks projected and actual work progress over time.

Question 20

Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make,buy,or lease decision
A(n)_____ is a programmable machine capable of performing a variety of jobs that require manipulation of materials and tools.

Question 21

Why are herbal and dietary supplement manufacturers required to relabel their products?

Question 22

Provide two examples of uses for robots.

Question 23

Define continuous production processes and intermittent production processes and provide an example of each.

Question 24

Why is flexible manufacturing ideal for pharmaceutical companies?

Question 25

Describe how 3D printing has changed how aircraft manufacturers produce their airplanes.

Question 26

Once a company decides what raw materials and component parts to purchase,what factors do production managers use for comparison in choosing the best supplier?

Question 27

How has the economic downturn caused the revitalization of the auto industry in Detroit?

Question 28

Explain how IKEA is "forest positive."

Question 29

Compare analytic production systems to synthetic production systems and provide an example of each.

Question 30

Outline the responsibilities of a production manager.

Question 31

Discuss the factors a company should consider when deciding whether to make,buy,or lease components.

Question 32

Describe quality control and provide an example.

Question 33

Describe a flexible manufacturing system.

Question 34

Provide an example of another college with whom your college might benchmark itself.

Question 35

Describe just-in-time (JIT)inventory systems.

Question 36

Describe PERT and how it can be used.

Question 37

Describe the major tasks of production and operations managers.

Question 38

Explain perpetual inventory control systems.

Question 39

Define physical variables that affect facility locations and provide an example.

Question 40

Describe the customer-oriented layout and provide an example.

Question 41

Which production system is Smith-Kline Beecham using when it combines calcium carbonate,simethicone,corn syrup,and other ingredients to make Tums Plus?

A)Analytic
B)Synthetic
C)Extractive
D)Service

Question 42

Which of the following statements is NOT true of standardization?

A)Standardization is used as the basis for custom-made machinery.
B)The availability of standardized parts makes possible the replacement of defective and worn-out components.
C)Standardized parts can reduce the cost of repairs.
D)Standardized parts can be produced in quantity and assembled later.

Question 43

A luxury car manufacturer produces cars in large numbers but allows clients to pick their choice of materials for the upholstery and paneling and the exterior paint work.Which of the following best describes this process?

A)Flexible production
B)Mass production
C)Customer-driven production
D)Computer-aided manufacturing (CAM)

Question 44

The process that enables manufacturers to use computers to analyze the steps a machine must take to produce a product or part is _____.

A)computer-aided manufacturing
B)program evaluation and review technique
C)computer-aided design
D)computer-integrated manufacturing

Question 45

A bakery customizes cakes for clients as well as accepts budgets within which they should be made.This is an example of a _____ production system.

A)mass
B)flexible
C)customer-driven
D)process-oriented

Question 46

A company that manufactures home appliances would like its customers to know that it uses sustainable processes.Which of the following would ensure that?

A)Announcing that it follows Six Sigma methodology
B)A LEED (Leadership in Energy and Environmental Design)certification
C)An ISO (International Organization for Standardization)certification
D)Announcing that it follows industry benchmarks

Question 47

Which production process describes a manufacturing operation in which long production runs generate finished products over a period of time?

A)Continuous
B)Intermittent
C)Customized
D)Periodic

Question 48

Which of the following statements is FALSE about robots?

A)The use of robots is only beneficial in manufacturing settings.
B)A variety of industries are now using robot technology.
C)Robots have freed people from boring,dangerous assignments.
D)Robots can move finished goods from one place to another.

Question 49

Grocery stores use scanners not only for faster check-out times,but as a tool to obtain merchandise sales data and create short-term forecasts.This system is known as _____ production.

A)product-focused
B)quality control
C)data marketing
D)customer-driven

Question 50

A(n)_____ is a reprogrammable machine that can repeat the same tasks numerous times without varying its movement.

A)server
B)robot
C)tablet
D)router

Question 51

In which of the following functions would a field robot be useful?

A)Packaging milk cartons into boxes
B)Tightening screws on electric appliances
C)Transporting packaged goods from the assembly line to the storage area
D)Handling radioactive material in a nuclear power plant

Question 52

A production system that reduces a raw material to its component parts in order to extract one or more marketable products is a(n)_____ production system.

A)analytic
B)flexible
C)intermittent
D)synthetic

Question 53

Cadmia Accountants do not standardize their service to customers because each customer has different needs.This is an example of _____ production.

A)intermittent
B)continuous
C)synthetic
D)job-order

Question 54

A production system that combines a number of raw materials or parts into a finished product is known as a(n)_____ production system.

A)extractive
B)intermittent
C)unified
D)synthetic

Question 55

A steel company whose blast furnaces never completely shut down except for malfunctions is an example of a(n)_____ production system.

A)intermittent
B)synthetic
C)just-in-time
D)continuous

Question 56

Which of the following are combined to result in mass production?

A)Mechanization,specialized labor,and robots
B)Standardization,job-order production,and specialized labor
C)Analytic systems,synthetic systems,and continuous processes
D)Mechanization,specialized skills,and standardization

Question 57

Which of the following is a disadvantage of mass production?

A)Workers perform specialized tasks.
B)Managers are seldom able to create conditions for high productivity.
C)It is inefficient for producing small batches of different items.
D)It moves the product along a conveyor belt past a number of workstations.

Question 58

The production manager in a manufacturing company divides employee work into simple components so each employee can concentrate on performing one task.This manager is involved in _____.

A)mechanization
B)specialization
C)quality management
D)standardization

Question 59

Engineers at Ford Motor Company use computers to build new car models in the virtual world before they are ever built in automobile plants.These engineers are using _____.

A)flexible manufacturing systems
B)computer-aided manufacturing
C)computer-integrated manufacturing
D)computer-aided design

Question 60

_____ is an example of synthetic production.

A)The manufacture of formula for infants
B)The preparation of a herbal extract
C)The extraction of copper from its ore
D)The distillation of wood to produce turpentine

Question 61

Yusted's company uses a computer to control its production process.The computer transmits signals to machines for performing the appropriate steps in the correct order.This is an example of _____.

A)computer-aided design
B)computer-aided manufacturing
C)flexible manufacturing
D)computer-integrated manufacturing

Question 62

Hospital rooms are typically set up with a _____ layout.

A)product
B)process
C)fixed-position
D)customer-oriented

Question 63

Which of the following would probably be the most important consideration in determining where to locate a mill for Hefferin Paper Company?

A)Labor supply
B)Location of customers
C)Physical characteristics
D)Proximity to raw materials

Question 64

Which of the following is an example of a human factor to be considered when choosing a location for a production facility?

A)Availability of transport alternatives
B)Community living conditions
C)Hazardous wastes
D)Water supply

Question 65

The manager of Chef's Laboratory,an upcoming restaurant,is looking for vendors that sell the tools required for the new kitchen.He has located suppliers that offer commercial-grade equipment at the same prices.Which of the following vendors is the restaurant's manager most likely to select?

A)Freshology Resaurant Equipment,which is located overseas
B)Edison's Equipment,which maintains a computerized inventory
C)O'Bree Restaurant Supplies,which has supplied the manager with equipment several times in the past
D)Grilledge Equipment,which is a new supplier in the market

Question 66

Sakura is a production manager and has decided that grouping machinery and equipment according to their functions works best at her company.What layout would be her company be using?

A)Fixed
B)Process
C)Customer oriented
D)Product

Question 67

A catering service receives food orders for several events taking place within a week.Which of the following types of inventory system should it use to manage food"?

A)A perpetual inventory system
B)A vendor-managed inventory system
C)Production planning
D)A just-in-time (JIT)system

Question 68

Juan is a production manager.Which of the following tasks would Juan complete first?

A)Selecting the appropriate layout
B)Determining what products to produce
C)Planning the production process
D)Implementing the production process

Question 69

Grey Water Disposal wants to build a landfill outside Cincinnati.The company must conduct a(n)_____ study,which includes analyzing the effect the landfill might have on the water supply,air conditions,and wildlife.

A)market impact
B)consumer behavior
C)location feasibility
D)environmental impact

Question 70

Florida Fixtures uses a computer system that controls the entire production function from designing products to handling raw materials.What kind of production system is Florida Fixtures using?

A)Flexible manufacturing system
B)Computer-aided design
C)Computer-integrated manufacturing
D)Computer-aided manufacturing

Question 71

Naomi is planning to open a hotel.Which of the following factors should she consider while deciding a location for the hotel?

A)Proximity to raw materials
B)Labor supply
C)Proximity to markets
D)Availability of transportation alternatives

Question 72

A manufacturer requires fragile raw material that takes time to be delivered by the supplier.Which of the following should the production manager of this facility ensure?

A)He or she has access to multiple suppliers.
B)The supplier maintains confidentiality.
C)The facility has a product layout.
D)The facility uses more people to handle the raw material.

Question 73

What is the main reason some companies have set up offshore assembly plants?

A)Available marketing opportunities
B)Nearness to raw materials
C)In search of low wages
D)Inexpensive energy

Question 74

Boca Bearing Company produces 30 basic types of ball bearings.Its manufacturing system uses computer-controlled machining centers,robots,and remote-controlled carts to deliver materials.In addition,the system can be modified quickly to produce the different ball bearings.The manufacturing system that is described is a _____ system.

A)flexible manufacturing
B)synthetic manufacturing
C)static manufacturing
D)computer-aided design

Question 75

Tamara is the owner of Baker's Dozen,a bakery with all perishable products.What will be her primary consideration regarding location?

A)Proximity to raw materials
B)Proximity to her market
C)Availability of transportation alternatives
D)Proximity to labor supply

Question 76

Which of the following is not a primary task of production managers?

A)Determining what products to produce
B)Controlling the production process
C)Selecting the most appropriate layout
D)Planning the production process

Question 77

Which type of company would be most interested in locating in an area close to its market?

A)Dry cleaners
B)Pharmaceutical companies
C)Automobile manufacturers
D)Shipbuilding companies

Question 78

In selecting a production facility location,labor supply would be most important to which of the following?

A)Steel manufacturer
B)Jewelry manufacturer
C)Paper mill
D)Software developer

Question 79

State and local governments may offer _____ to encourage businesses to locate in their area.

A)proximity to suppliers
B)tax incentives
C)proximity to raw materials
D)physical factors such as energy

Question 80

In the context of location factors,computer chip manufacturers,such as Intel,must be primarily concerned with _____.

A)availability to energy
B)proximity to markets
C)community living conditions
D)available water supply