Deck 5: Business Analytics

Question 1

_____ are computer-based information systems that combine models and data in an attempt to solve semistructured and some unstructured problems with extensive user involvement.

A) Functional area information systems
B) Decision support systems
C) Group decision support systems
D) Expert systems

Answer 1

C

Question 2

Which of the following is NOT a characteristic of decision support systems?

A) They support all managers.
B) They are relatively difficult to use and construct.
C) They are adaptable to changing conditions.
D) They support all phases of a decision-making process.

Answer 2

B

Question 3

Which of the following is NOT a true statement regarding decision making?

A) Most decisions must be made under time pressure.
B) All of the decision makers must be located in the same location.
C) The number of alternatives is constantly increasing.
D) It is usually necessary to conduct a sophisticated analysis in order to make a good decision.

Answer 3

B

Question 4

The _____ phase of the decision-making process involves selecting a solution or course of action that seems best suited to resolve the problem.

A) implementation
B) choice
C) design
D) intelligence

Question 5

_____ is the study of the impact that changes in one or more variables of a decision-making model have on other variables.

A) What-if analysis
B) Statistical analysis
C) Sensitivity analysis
D) Goal-seeking analysis

Question 6

Which capability of digital dashboards enables users to have reports that highlight deviations larger than certain thresholds?

A) Drill down
B) Key performance indicators
C) Status access
D) Exception reporting

Question 7

_____ refers to the process of searching for valuable business information in a large database, data warehouse, or data mart.

A) Data warehousing
B) Data mining
C) Geographic information system
D) Prescriptive analytics

Question 8

Which capability of digital dashboards enables users to go into greater detail?

A) Drill down
B) Key performance indicators
C) Status access
D) Trend analysis

Question 9

Which of the following statements is NOT true of dashboards?

A) They enable managers to examine exception reports.
B) They evolved from geographic information systems.
C) They are supported by graphics.
D) They are user friendly.

Question 10

United Parcel Service's on-road integrated Optimization and Navigation (ORION) system reorganizes the drivers' routes based on today's customers, today's needs, and today's packages, and it designs deliveries in a very specific, optimized order.

Question 11

In the _____ phase of the decision-making process, managers set criteria for the evaluation of alternative potential solutions.

A) implementation
B) choice
C) design
D) intelligence

Question 12

Early information systems mainly supported the information roles of managers.

Question 13

Business analytics systems provide actionable business results that decision makers can act on in a timely fashion.

Question 14

One drawback to the delivery information acquisition devices (DIAD) system was that the data were hoarded in a single location.

Question 15

_____ is the study of the impact of a change in the assumptions (input data) on the proposed solution.

A) What-if analysis
B) Statistical analysis
C) Sensitivity analysis
D) Goal-seeking analysis

Question 16

Today, professional sports teams are utilizing analytics to provide data-driven judgments.

Question 17

_____ is the process of developing actionable decisions or recommendations for actions based on insights generated from historical data.

A) Business analytics
B) Online analytical processing
C) Data mining
D) Multidimensional data analysis

Question 18

Decision support systems are:

A) systems that support managers at all organizational levels.
B) systems that are adaptable to changing conditions.
C) systems that usually utilize quantitative models.
D) all of these options.

Question 19

Organizations using business analytics should ensure that their data mart turns into a "data silo."

Question 20

_____ uses data visualization technologies to analyze and display data in the form of digital maps for planning and decision-making purposes.

A) Transaction processing system
B) Geographical information system
C) Global positioning system
D) Decision support system