Question 1

_____ are computer-based information systems that combine models and data in an attempt to solve semistructured and some unstructured problems with extensive user involvement.
A) Functional area information systems
B) Decision support systems
C) Group decision support systems
D) Expert systems

Accepted Answer

C

Question 2

Which of the following is NOT a characteristic of decision support systems?
A) They support all managers.
B) They are relatively difficult to use and construct.
C) They are adaptable to changing conditions.
D) They support all phases of a decision-making process.

Accepted Answer

Decision support systems are designed to be as user-friendly as possible, making them easy to use, construct, and learn.

Question 3

Which of the following is NOT a true statement regarding decision making?
A) Most decisions must be made under time pressure.
B) All of the decision makers must be located in the same location.
C) The number of alternatives is constantly increasing.
D) It is usually necessary to conduct a sophisticated analysis in order to make a good decision.

Accepted Answer

All decision makers do not have to be located in the same location for decision making. With advancements in technology, decision makers can collaborate and make decisions from different locations through video conferencing, instant messaging, and other communication tools.

Question 4

The _____ phase of the decision-making process involves selecting a solution or course of action that seems best suited to resolve the problem.
A) implementation
B) choice
C) design
D) intelligence

Accepted Answer

The choice phase of the decision-making process is where the decision maker decides which solution or course of action is best suited to resolve the problem. This is done after gathering and evaluating information, generating alternative solutions, and considering the pros and cons of each alternative. The implementation phase comes after the choice phase, where the chosen solution is put into action. The design phase relates to the development of possible solutions or courses of action. The intelligence phase involves identifying and defining the problem in the decision-making process.

Question 5

_____ is the study of the impact that changes in one or more variables of a decision-making model have on other variables.
A) What-if analysis
B) Statistical analysis
C) Sensitivity analysis
D) Goal-seeking analysis

Accepted Answer

Sensitivity analysis is the study of how changes in one or more variables of a decision-making model affect other variables. It helps in evaluating the impact of a change in a specific variable on the outcome of the model. What-if analysis is a more general term that refers to the process of evaluating various scenarios by changing certain inputs, whereas statistical analysis involves analyzing data to find patterns, correlations, and trends. Goal-seeking analysis is used to determine the input needed to achieve a desired output.

Question 6

Which capability of digital dashboards enables users to have reports that highlight deviations larger than certain thresholds?
A) Drill down
B) Key performance indicators
C) Status access
D) Exception reporting

Accepted Answer

Exception reporting allows users to set thresholds for certain metrics and receive reports that highlight any deviations that exceed those thresholds. This helps users quickly identify areas that require attention or action.

Question 7

_____ refers to the process of searching for valuable business information in a large database, data warehouse, or data mart.
A) Data warehousing
B) Data mining
C) Geographic information system
D) Prescriptive analytics

Accepted Answer

Data mining is the process of searching for valuable business information in a large database, data warehouse, or data mart. It involves analyzing and interpreting data to extract meaningful insights and patterns that can be used to improve business decision-making. Data mining techniques can include statistical analysis, machine learning, and artificial intelligence algorithms.

Question 8

Which capability of digital dashboards enables users to go into greater detail?
A) Drill down
B) Key performance indicators
C) Status access
D) Trend analysis

Accepted Answer

Drill down capability allows users to move from a higher-level overview of data to a more detailed view, allowing for greater analysis and understanding. Key performance indicators, status access, and trend analysis do not necessarily offer this level of detail.

Question 9

Which of the following statements is NOT true of dashboards?
A) They enable managers to examine exception reports.
B) They evolved from geographic information systems.
C) They are supported by graphics.
D) They are user friendly.

Accepted Answer

Dashboards did not evolve from geographic information systems. They evolved from business intelligence systems and spreadsheet software.

Question 10

United Parcel Service's on-road integrated Optimization and Navigation (ORION) system reorganizes the drivers' routes based on today's customers, today's needs, and today's packages, and it designs deliveries in a very specific, optimized order.

Accepted Answer

The statement is true. UPS's ORION system optimizes delivery routes based on current customer needs and packages.

Question 11

In the _____ phase of the decision-making process, managers set criteria for the evaluation of alternative potential solutions.
A) implementation
B) choice
C) design
D) intelligence

Accepted Answer

In the design phase of the decision-making process, managers establish the decision criteria used to evaluate alternative solutions. This phase involves identifying the important factors that the decision must satisfy and defining how to measure the success of each alternative solution. Therefore, the best choice for the given question is option C) Design.

Question 12

Early information systems mainly supported the information roles of managers.

Accepted Answer

Early information systems, such as management information systems (MIS), were designed to support the information needs and decision-making roles of managers. This included providing reports, analysis, and data to help with planning, organizing, directing and controlling organizational activities.

Question 13

Business analytics systems provide actionable business results that decision makers can act on in a timely fashion.

Accepted Answer

Business analytics systems are designed to provide insights and recommendations based on data analysis, with the goal of helping decision makers make informed choices that can positively impact their business. These insights are often delivered in real-time or near-real-time, providing decision makers with the timely information they need to act on opportunities or address problems before they become more serious. Therefore, the statement that business analytics systems provide actionable business results that decision makers can act on in a timely fashion is true.

Question 14

One drawback to the delivery information acquisition devices (DIAD) system was that the data were hoarded in a single location.

Accepted Answer

The DIAD system was designed to efficiently transmit package tracking information to UPS's central database, allowing for widespread access rather than hoarding data in a single location.

Question 15

_____ is the study of the impact of a change in the assumptions (input data) on the proposed solution.
A) What-if analysis
B) Statistical analysis
C) Sensitivity analysis
D) Goal-seeking analysis

Accepted Answer

The answer of _____ is the study of the impact...

Question 16

Today, professional sports teams are utilizing analytics to provide data-driven judgments.

Accepted Answer

Many professional sports teams have hired analysts and data scientists to provide data-driven insights and make more informed decisions about player performance, scouting, and game strategy. This has become especially prevalent in sports like basketball and baseball where there are vast amounts of data and statistics available.

Question 17

_____ is the process of developing actionable decisions or recommendations for actions based on insights generated from historical data.
A) Business analytics
B) Online analytical processing
C) Data mining
D) Multidimensional data analysis

Accepted Answer

Business analytics involves using historical data to generate insights that can be used to make actionable decisions and recommendations for actions. Online analytical processing (B) and multidimensional data analysis (D) are methods of organizing and analyzing data, while data mining (C) is a process of discovering patterns in large datasets.

Question 18

Decision support systems are:
A) systems that support managers at all organizational levels.
B) systems that are adaptable to changing conditions.
C) systems that usually utilize quantitative models.
D) all of these options.

Accepted Answer

Decision support systems are designed to support managers at all organizational levels, and they are adaptable to changing conditions. They typically utilize quantitative models to analyze data and provide insights for decision-making. Therefore, all of these options are correct.

Question 19

Organizations using business analytics should ensure that their data mart turns into a "data silo."

Accepted Answer

Organizations using business analytics should avoid creating "data silos," which occur when different departments or individuals have their own separate databases with limited access or sharing capabilities. Instead, they should strive to integrate their data sources and create a centralized data warehouse or data lake that can be accessed and analyzed by multiple teams and stakeholders.

Question 20

_____ uses data visualization technologies to analyze and display data in the form of digital maps for planning and decision-making purposes.
A) Transaction processing system
B) Geographical information system
C) Global positioning system
D) Decision support system

Accepted Answer

The answer of _____ uses data visualization technologies to analyze...

Quiz 5: Business Analytics

_____ are computer-based information systems that combine models and data in an attempt to solve semistructured and some unstructured problems with extensive user involvement.

Which of the following is NOT a characteristic of decision support systems?

Which of the following is NOT a true statement regarding decision making?

The _____ phase of the decision-making process involves selecting a solution or course of action that seems best suited to resolve the problem.

_____ is the study of the impact that changes in one or more variables of a decision-making model have on other variables.

Which capability of digital dashboards enables users to have reports that highlight deviations larger than certain thresholds?

_____ refers to the process of searching for valuable business information in a large database, data warehouse, or data mart.

Which capability of digital dashboards enables users to go into greater detail?

Which of the following statements is NOT true of dashboards?

United Parcel Service's on-road integrated Optimization and Navigation (ORION) system reorganizes the drivers' routes based on today's customers, today's needs, and today's packages, and it designs deliveries in a very specific, optimized order.

In the _____ phase of the decision-making process, managers set criteria for the evaluation of alternative potential solutions.

Early information systems mainly supported the information roles of managers.

Business analytics systems provide actionable business results that decision makers can act on in a timely fashion.

One drawback to the delivery information acquisition devices (DIAD) system was that the data were hoarded in a single location.

_____ is the study of the impact of a change in the assumptions (input data) on the proposed solution.

Today, professional sports teams are utilizing analytics to provide data-driven judgments.

_____ is the process of developing actionable decisions or recommendations for actions based on insights generated from historical data.

Decision support systems are:

Organizations using business analytics should ensure that their data mart turns into a "data silo."

_____ uses data visualization technologies to analyze and display data in the form of digital maps for planning and decision-making purposes.