The ________, the more complex the integrating mechanisms that managers need to use to control organizational activities.
A) fewer the number of levels in the hierarchy of the organization
B) higher the level of environmental richness
C) higher the level of differentiation
D) fewer the number and type of the products manufactured by the company

Question

Quizplus · Accepted Answer

Differentiation refers to the degree to which an organization's subunits (departments, divisions, etc.) are divided and specialized. The higher the level of differentiation, the more complex and varied the activities of subunits, making it more difficult for managers to coordinate and integrate those activities. As a result, they need to use more complex integrating mechanisms, such as hierarchy, standardization, and mutual adjustment. Option A is incorrect because fewer levels in the hierarchy would mean a flatter structure, which may actually lead to more coordination problems. Option B and D are incorrect because they do not relate to the level of integrating mechanisms required for control.

The ________, the More Complex the Integrating Mechanisms That Managers