In the case of a bureaucracy, if managers fail to control the development of the organizational hierarchy properly then the organization is most likely to become ________.
A) flexible
B) decentralized
C) unresponsive to the needs of customers
D) very flat

Question

Quizplus · Accepted Answer

If managers fail to control the development of the organizational hierarchy properly, the bureaucracy is likely to become unresponsive to the needs of customers. This is because too many levels of management and rigid rules can impede the organization's ability to adapt and respond quickly to changes in customer demands or market conditions.

In the Case of a Bureaucracy, If Managers Fail to Control