When managers have an illusion of control bias, they often ________.
A) centralize decision-making authority
B) promote flat hierarchy of authority
C) empower workers
D) promote mutual adjustment

Question

Quizplus · Accepted Answer

When managers have an illusion of control bias, they tend to centralize decision-making authority and believe they can control outcomes. They are less likely to empower workers or promote mutual adjustment, which would require them to relinquish some control. A flat hierarchy of authority could go either way, as it could involve decentralizing decision-making or it could also involve a lack of clear decision-making authority.

When Managers Have an Illusion of Control Bias, They Often