An organization is employing more and more managers but profitability is not increasing. The managers of the organization are not willing to accept that the lack of increase in profitability is the result of their inefficiency. Rather, the managers argue that they are positioning the organization for future growth by putting in place the infrastructures to support future development. Which of the following cognitive biases is being experienced by these managers?
A) representativeness
B) halo effect
C) frequency
D) ego-defensiveness

Question

Quizplus · Accepted Answer

The managers are displaying ego-defensiveness bias by not accepting responsibility for lack of profitability and instead making excuses for their decisions. They are defending their egos and self-image.

An Organization Is Employing More and More Managers but Profitability