Total quality management (TQM) is an ongoing and constant effort by all of an organization's functions to find new ways to improve the quality of the organization's goods and services.

Question

Quizplus · Accepted Answer

TQM is a continuous process that involves all aspects of an organization's operations to improve the quality of goods and services. It is not a one-time effort and requires a long-term commitment from everyone involved.

Total Quality Management (TQM) Is an Ongoing and Constant Effort