For effective implementation of TQM, managers must assume the role of supervisor rather than facilitator.

Question

Quizplus · Accepted Answer

For effective implementation of TQM, managers must assume the role of facilitator rather than supervisor. This involves creating a culture of continuous improvement, encouraging employee participation and involvement, and providing resources and support for teams to achieve their quality objectives. Supervising may create a top-down approach which may not foster a collaborative environment necessary for TQM success.

For Effective Implementation of TQM, Managers Must Assume the Role