A ________ refers to any place at which a company seeks to manage a relationship with a customer, whether through people, technology, or some combination of the two.
A) customer-service interface
B) product-customer interface
C) tangible user interface
D) attentive user interface
E) crossing-based interface

Question

Quizplus · Accepted Answer

A customer-service interface refers to any place where a company interacts with its customers, whether through human interaction or technology. This can include physical locations, call centers, websites, social media, and more. The goal of a customer-service interface is to manage and improve customer relationships to provide better service and increase customer loyalty.

A ________ Refers to Any Place at Which a Company