All of the following are mentioned in the textbook as actions that managers can use to deal with resistance to change EXCEPT ________.
A) facilitation and support
B) diversification
C) negotiation
D) education and communication
E) participation
Correct Answer:
Verified
Q38: Cooptation is a form of both manipulation
Q41: 'Co-optation' refers to covert attempts to influence.
Q42: 'Buying off' the leader of a resistance
Q43: Which of the following reactions to change
Q44: Which of the reasons for resistance to
Q45: 'Manipulation' is using direct threats.
Q47: A bank offering personal and financial counselling
Q48: According to the textbook, an individual is
Q49: 'Negotiation' refers to covert attempts to influence,
Q51: Qantas including employees on the committee to
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