Which of the following techniques for reducing resistance to change is based on the belief that, if employees receive the full facts and clarifications, they will no longer be resistant?
A)participation
B)manipulation and co-optation
C)negotiation
D)facilitation and support
E)education and communication

Question

Quizplus · Accepted Answer

The technique of education and communication assumes that resistance to change can be reduced if employees are provided with accurate and complete information about the change efforts. It is believed that employees who have a clear understanding of the rationale behind the change will be more likely to support it. Therefore, providing education and communication is one way to reduce resistance to change.

Which of the Following Techniques for Reducing Resistance to Change