Question 1

Job enrichment involves an increase in the level of employee responsibility for planning,execution,and control of a job.

Accepted Answer

Job enrichment involves giving employees more responsibility and autonomy in their job tasks, which includes planning, executing, and controlling their work.

Question 2

Job enrichment involves giving a worker a greater share of the total task,which is sometimes referred to as horizontal loading.

Accepted Answer

Job enrichment involves increasing the depth of a job to provide greater responsibility, recognition, and opportunities for growth and development, often referred to as vertical loading. Horizontal loading, on the other hand, would be more akin to job enlargement, which increases the scope of the job with more similar tasks.

Question 3

The name Frederick Winslow Taylor is associated with the scientific management approach to work/job design.

Accepted Answer

Frederick Winslow Taylor is widely regarded as the father of scientific management and his principles laid the foundation for this approach to work/job design.

Question 4

"Self-directed teams" are allowed to make changes in the work processes under their control.

Accepted Answer

Self-directed teams are given the autonomy to make decisions about how work processes should be performed to improve efficiency and effectiveness.

Question 5

Job enlargement involves an increase in the level of employee responsibility for planning and coordinating tasks.

Accepted Answer

Job enlargement involves increasing the variety of tasks a worker performs, but it does not necessarily include an increase in the level of responsibility for planning and coordinating tasks.

Question 6

Flow process charts can be useful for analyzing and improving methods.

Accepted Answer

Flow process charts visually represent the steps in a process and can help identify areas for improvement or inefficiency. Therefore, they can be helpful in analyzing and improving methods.

Question 7

The primary objective of work/job design is to improve efficiency.

Accepted Answer

The answer of The primary objective of work/job design is...

Question 8

The focus of the efficiency approach to work/job design is to improve quality of work life and employee empowerment.

Accepted Answer

The focus of the efficiency approach to work/job design is to improve productivity and output, not necessarily quality of work life or empowerment.

Question 9

Working conditions,such as noise and safety,are important aspects of work system design.

Accepted Answer

Working conditions, including noise levels and safety measures, are important considerations when designing a work system that promotes productivity and employee well-being.

Question 10

Frank and Lillian Gilbreth's primary contribution to the design of work systems involved the development of motion study techniques.

Accepted Answer

Frank and Lillian Gilbreth are known for their pioneering efforts in motion study techniques, which involves breaking down work tasks into their component motions and then finding ways to eliminate unnecessary actions and increase efficiency.

Question 11

Potential benefits of "self-directed teams" include higher productivity and greater worker satisfaction.

Accepted Answer

Self-directed teams have been shown to increase productivity as team members feel a greater sense of ownership and responsibility for their work. They also have more control over their work processes and decision-making, leading to higher job satisfaction and motivation.

Question 12

The role of labour unions typically does not involve issues of work/job design,focusing instead on compensation issues.

Accepted Answer

While compensation issues are a significant focus for labour unions, they are not the only focus. Labour unions also advocate for better working conditions, improved safety measures, job security, and fair treatment by management. Additionally, some unions may be involved in advocating for changes to work/job design that would benefit their members.

Question 13

Methods analysis cannot be done for jobs that do not yet exist.

Accepted Answer

Methods analysis can be applied to future jobs through predictive modeling and planning, allowing organizations to design efficient work processes before the jobs are created.

Question 14

A worker-machine chart can be used to determine how many machines an operator can manage.

Accepted Answer

A worker-machine chart is a tool used to analyze the relationship between the number of operators and machines in a manufacturing process. It helps determine the number of machines an operator can manage effectively, improving production efficiency and reducing downtime.

Question 15

Job enlargement represents vertical loading of a job,increasing the level of skills and responsibilities associated with the original job.

Accepted Answer

Job enlargement typically involves horizontal loading, increasing the number of tasks at the same level of skill and responsibility, rather than increasing the level of skills and responsibilities (which would be job enrichment).

Question 16

A worker-machine process chart is helpful to visualize portions of a work cycle during which an operator and equipment are busy or idle.

Accepted Answer

A worker-machine process chart is used to show the activity of both the operator and equipment during the work cycle, highlighting periods of activity and inactivity for both.

Question 17

Methods analysis focuses on how a job can be made more efficient.

Accepted Answer

Methods analysis is a systematic approach to analyze and improve work processes to make them more efficient, productive, and cost-effective. It involves reviewing each step of a job and identifying ways to eliminate unnecessary steps, reduce time and resources, and improve quality and accuracy. The ultimate goal of methods analysis is to simplify and streamline work processes to enhance productivity, reduce costs, and improve customer satisfaction.

Question 18

Methods analysis techniques do not directly consider behavioural aspects of jobs.

Accepted Answer

Job analysis techniques focus on the tasks and requirements of a job, rather than on the behavior of the employees performing the job.

Question 19

"Self-directed teams" are formed to give them broad authority to make decisions concerning all issues in the organization that have an impact on their work unit.

Accepted Answer

The answer of "Self-directed teams" are formed to give them...

Question 20

Specialization is a primary point of disagreement between the efficiency and behavioural approaches to job design.

Accepted Answer

The efficiency approach advocates for specialization and breaking down jobs into small, simple tasks for maximum efficiency, while the behavioural approach empowers employees by giving them more autonomy and variety in their work, which may lead to less specialization.

Quiz 10: Workjob Design