Question 1

What are the main changes taking place in organizational use of information systems. Which of these do you think is having the greatest impact on businesses?

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Question 2

What is the difference between information technology and information systems? Describe some of the functions of information systems.

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Question 3

You work at the business headquarters for a chain of movie theaters. Describe this firm's information value chain.

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Question 4

You are starting a small bike messenger company. Given your type of services (hand-delivering packages within a small geographical area), could your firm be a digital firm? If so, what would make this a digital firm?

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Question 5

You work for an auto manufacturer and distributor. How could you use information systems to achieve greater customer intimacy?

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Question 6

How does a company's use of information systems affect its corporate strategies? Provide an example.

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Question 7

You are a marketing manager for a national movie theater chain. Give an example of data that your department could use for creating meaningful information. What type of information could that data produce?

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Question 8

This chapter discusses how each organization has its own culture and sets of values shared by most of its members. What kind of shared values might you find at a law firm?

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Question 9

Define operational excellence. How can information systems help achieve it?

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Question 10

Define business process. What might be a business process used at a hospital?

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Quiz 1: Information Systems in Global Business Today