OM plays a transformative role in an organization because it is independent of other functions.
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Q25: Process design is distinct from product design
Q26: Service organizations produce products that can be
Q27: The degree of customer contact is a
Q28: When automating processes in a service business,
Q29: Defining logical sequence and speed of the
Q31: In the evolution of OM, quality and
Q32: Operations management (OM) is the function that
Q33: An initial disadvantage of automation for companies
Q34: The maximum amount of time each station
Q35: Decisions about the best location for a
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