Process design is distinct from product design in the OM function.
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Q20: Features of a repetitive process include:
A) High
Q21: A primary advantage of automation for a
Q22: Product design decisions will impact almost every
Q23: The role of product design in the
Q24: Not all companies have an OM function.
Q26: Service organizations produce products that can be
Q27: The degree of customer contact is a
Q28: When automating processes in a service business,
Q29: Defining logical sequence and speed of the
Q30: OM plays a transformative role in an
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